Jan. 20, 2015, 11:06 p.m.
You are receiving this message in response to the “Bans and Cooldowns > Market / Trade ban” ticket that you submitted.
We're sorry for the delay. We're currently experiencing much higher traffic than normal, and are asking anyone needing help to read the information below.
If you still need assistance, you *must* respond to this message after reviewing this information. Doing so will place you in queue for an expedited response. The information below is known to fix the majority of issues, and often times saves users a ticket.
If you no longer require assistance, you can ignore this message and your ticket will close automatically.
Please note that temporary Community Market restrictions are automated and Steam Support will not remove these restrictions from your account.
If you have questions regarding the various cooldowns and restrictions used for our Trade and Market features, please see the guide below:
Title: Trading and Market Restrictions
https://support.steampowered.com/kb_article.php?ref=1047-EDFM-2932
If you are still experiencing Market restrictions due to the use of a new credit card, please use the following link to verify your credit card:
https://store.steampowered.com/account/verifycards
The verification involves two small charges being placed on the credit card. These are temporary charges that will automatically drop off your statement within 10 days.
If you have received a general ban to all trading on Steam, this means that your account was reported for and confirmed for actions related to item trading scams.
For more information on our Steam Trading Policy please visit the following FAQ:
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003
Well, text them back that Yes, your problem still persist.
