June 16, 2015, 4:50 p.m.
Yea, this is side-effect of on-site sales. User buy games with credit but noone can actually force him to withdraw those games.
Tell that user to go to his dispenser page and look for collect games button or something like that. Also mybe he is a scammer, planning to get keys and then withdraw games.
And the worst thing is there is no way for me to exactly know whether the gifts are not sent or sent but not accepted.