May 25, 2014, 11:42 a.m.
(Last edited by Joto on May 25, 2014, 11:44 a.m.)
I received this in email.
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Hello,
A staff member has replied to your question:
Hello Li,
Thank you for contacting Steam Support.
We apologize for the delay.
We have found activity in the Steam account related to fraudulent credit card use.
Per the Steam Subscriber Agreement, we have locked the account permanently. The account will not be reactivated.
The Steam Subscriber Agreement can be found at: http://store.steampowered.com/subscriber_agreement/
In addition to violation of contract, said activities on the account may violate state and federal law. Valve reserves the right to refer the matter to the appropriate authorities.
Anytime you wish you can view your question online: https://support.steampowered.com/view.php?ticketref=1699-EDJZ-1175
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Your question may already be answered in our knowledgebase: https://support.steampowered.com/kb_search.php?searchwords=
As an alternate resource, please check Steam Discussions as other users may have resolved this issue: http://steamcommunity.com/discussions/forum/1/
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But the thing is, the account is never 'funded' in any way. Have any of your gifts got deleted recently (from you or your bot)? It seems they are thinking the bot "bought" the revoked gifts, which is not true.
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