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If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your inventory, accessed it via You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via

As we use the forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the wallet and the second one is from the wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the API (details: to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more

1. Time of your withdrawal from the source wallet : 8/11/2019 4:25 AM
2. The amount of BTC : 0.00009443 BTC
3. The txnid of your transaction : e4ada6609bcb9ff8d860d325e48c5b6b8fb16664e84a2bfc8f0f7d7639e45e56

Why crypto withdrawal approval takes a very long time? What times and days they're checked, approved and processed?

Why crypto withdrawal approval takes a very long time? What times and days they're checked, approved and processed?

Sorry for the delay, your BTC has been sent.

Hi Joto, after 1894 confirmation i didnt get eth credit.
Tx 0x49a13f2ef48db83d4e42aabc298020e173a1961d709abd79b67ff3feb2295eb1


Deposited Bitcoin 24 hours and the amount was not credit at my account

1. [SENT] 02/05/2020 6:53
2. 0.04000000 BTC
3. transaction hash: fda441364b83646345216f14598e51cba6d30146b01804bc56c880ad9586be3c confirmed: 181 confirmations

It´s all okay now. I got it, Thank you :)

2020-06-21 02:34
0.00245307 BTC

My BTC deposit is not showing up

Jun 25, 2020 - 01:48:09 pm UTC
Destination Address:
Transaction Hash:

did not receive BTC in

Please kindly attend to my withdraw request. Thanks

I originally sent two as I didn't realize the first was below the minimum, hoping that both are credited as it goes over in total.

1. Time of your withdrawal from the source wallet: 8/26/2020 3:15 AM; 8/26/2020 3:26 AM
2. The amount of BTC: 0.00043976; 0.00079071
3. The txnid of your transaction. (55c66c7daa3a836eb55d5eac99db829efd07cf769500d7c7841fe969c3e36d04);(26f898fe48c5f05607bc65effdc7f2e0043b4ac456cded4adb0ee62fa9992bc6)