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If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info

As we use the blockchain.info forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more
Replies

Hi!
I have a debit on my account, please check it out

Your previous deposit seemed to be invalidated by the network and our system is considering it unconfirmed. After the deposit is cleared your balance will be back to normal. You can continue to use the site in the meantime.

Hey Joto I have never tried to withdraw bitcoin from dispenser before and I havent expect the withdraw approval in this site. I need my bitcoin real quick today can you help?

edit: Oh god how can my transaction size is 2435 bytes... it made my transaction stuck with the fee of 0.001. Any advice to push it, please?
https://blockchain.info/tx/7c7f7d46d83cc265093d9ca5d044b92d2df894f7fc63422a18848c1a0aa3adcf

Hey Joto I have never tried to withdraw bitcoin from dispenser before and I havent expect the withdraw approval in this site. I need my bitcoin real quick today can you help?

edit: Oh god how can my transaction size is 2435 bytes... it made my transaction stuck with the fee of 0.001. Any advice to push it, please?
https://blockchain.info/tx/7c7f7d46d83cc265093d9ca5d044b92d2df894f7fc63422a18848c1a0aa3adcf

Can't.

My transaction is still not confirmed yet. Next time how do I know that my transaction will not be oversized so I can pick a better fees? I thought 0.001 was good enough to keep it going through like in 2 hours. If I make another withdrawal to that wallet with higher fees would it push my old transaction?
1. 2017-05-31 03:21 [Approved] 2017-05-31 15:06
2. 0.76084068
3. 7c7f7d46d83cc265093d9ca5d044b92d2df894f7fc63422a18848c1a0aa3adcf
----------------------------
edit: ok finally I just got my first comfirmation after a week by using this viabtc.com/tools/txaccelerator/
But seriously over 2000 bytes for every transaction is just too much

My transaction is still not confirmed yet. Next time how do I know that my transaction will not be oversized so I can pick a better fees? I thought 0.001 was good enough to keep it going through like in 2 hours. If I make another withdrawal to that wallet with higher fees would it push my old transaction?
1. 2017-05-31 03:21 [Approved] 2017-05-31 15:06
2. 0.76084068
3. 7c7f7d46d83cc265093d9ca5d044b92d2df894f7fc63422a18848c1a0aa3adcf

The reason for the slowness is that our wallet is using many small inputs when sending out a relatively large amount. Making another withdrawal won't help in this case.

I'm trying to withdraw 0.0104 BTC but the website is giving an error stating that I must withdraw at least 0.01 BTC, which I am doing. Can you help?

Edit: Error still exists at .0104 BTC, but if I increase the withdraw to 0.0114 BTC it will instead give an error saying "Submitted verification code was expired or invalid, please try again."

Edit 2: Earlier in this thread someone had a similar error message due to google authentication failure, but I don't use google authentication.

Edit 3: SOLVED! I went in an enabled google authenticator for my account and it works now. Not sure why I had to do that as I have withdrawn bitcoin without having an authenticator before, but whatever.

edit: Solved, thank you!

Getting this error: "Submitted verification code was expired or invalid, please try again."

Added an authenticator and then removed it. Didn't help.

Logged in then logged out. Didn't help.

Getting this error: "Submitted verification code was expired or invalid, please try again."

Added an authenticator and then removed it. Didn't help.

Logged in then logged out. Didn't help.

You need to withdraw BTC with authenticator on.

My transaction is confirmed on the blockchain but not reflected in my balance.

2017-05-13 14:55
0.00345000 BTC
9e19265d4d4bb0fa94731b38951dc7c3c26be55226ede98bea1cf6dfcac42012

I invalidated the address before it was confirmed because it was taking so long, not sure if that matters.

Yes you are right, it's fixed.

Getting this error: "Submitted verification code was expired or invalid, please try again."

Added an authenticator and then removed it. Didn't help.

Logged in then logged out. Didn't help.

We detect abnormal withdrawal request from your account. Did your previous withdrawal address still work? We cannot process withdrawal to your new address.

Joto do you think that the minimum withdrawable amout should be lowered? 0.01 was set years ago when the Bitcoin price was way lower.

I have 0.0074 btc on my account and I hope I can avoid to deposit some more only for do a withdraw.

Joto do you think that the minimum withdrawable amout should be lowered? 0.01 was set years ago when the Bitcoin price was way lower.

I have 0.0074 btc on my account and I hope I can avoid to deposit some more only for do a withdraw.

No because nowadays the network fee is much higher than before.