If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info

As we use the blockchain.info forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more

I made two deposits to my wallet address at 1D5Ya4eKucUKGTbioQF9dsTFeVbzDLAWTY. Neither appears to be credited with over 10 confirms. Help?

Edit: Saw blockchain is having some issues today, disregard for the time being.

Post with
1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.
if you are still having problem.

It's been fixed. Please retry.

1.21-03-15 00:48
2.0.37638768
3.to my Dispenser adress
4. 17801667c05552660282cfeeb0991b1e41819f242d299ba0e3d9b971aee59305

Solved thx :3

If you buy CS:GO keys, it could be stuck up to a few hours due to instability of Steam's Item API. Either way I would not say it is normal. I have not seen anything deducted from our accounts, though, so I guess at the end the task cancelled itself.

I asked my wallet top-up some COINS, another wallet shows transfer success, but I have not received, is this why

1.2015-03-25 13:10:39
2.0,33796918
3.edf5cfafcf7269d08c95b3c352a9328fd769e166a4f2fe495eb3aef0b8bfdb6c
4.To my diespenser.tf adress

I am checking, thanks for reporting.