If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info

As we use the blockchain.info forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more

I have requested a withdraw so pls try to approve it asap.
I kinda need it urgently.

Ty

hi.
i sent 0.00348265 btc and i haven't recived yet :S what could i do to recive it? i sent it from coinbase and it's completed but i don't have it http://gyazo.com/e07a7ce9ae6c2c25686c4b2537c48452

Hi i sent 0.01845 BTC to my account and for the moment not be deposit and Coinbase tells me that the transaction has already completed

1.I was transfering yesterday, and don't get it until now :/
2.0.08860497 BTC ($ 50.23)
3.To my dispenser adress
4.e7b696640e9140ca0e643b70412a7ff05073fea88c09261583300e20c5fc2143

1.August 12, 2014, at 08:34AM PDT
2.0.02112
3. 1CRAQ4gSYkACqv4QqcFhU5uqviyS4iK2dH
4.17765c5185e6bb5dc997107f4f5c587d66673b65bcd611c41644ddb307f90f


Please, i've deposit yesterday, and my dispenser.tf balance haven't increased yet

I'm having issues with withdrawing bitcoin. Transaction was processed yesterday, 24 hours ago, still 0 confirms on my end

1. 12-08-14 16:09
2. 0.69518131 BTC

3 & 4 irrelevant

Hi I sent 0.0006681 BTC yesterday and I'm still waiting. My deposit adress: 1AdkWnLMJfinabcaC3Vqm86RNZ7fNzcyQL

I'm buying your TF2K but the purchase is always [Transferring]. I don't get the keys and get the bitcoins back after 40mins or loging out...