If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info

As we use the blockchain.info forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more

Its been days since i sent bitcoin to your site. I sent 0.01257198 BTC to you with txnid: bfa3133bfe124bddceb4e04fe3ea74788e816734d29286034b9d362e1def80e3 It has confirmations in blockchain so it definitely should have gone through.

It cannot be fixed unless we increase the redirect fee. If we increase it every time you deposit you will lose some BTC on top of the fee you already paid.

It is still stuck in the redirect API. We are going to update our system and let you set the BlockCypher API redirect fee, so that deposit could be much faster if you are willing to use a higher fee.

Just want to ask, my deposit has been delayed for a few days and still no confirmation, is this a common occurence? Because I never experienced this before. Is there nothing that we can do?

a363f75a1e17f4a536b99382c08f4e75f918bba27e91a860681b92dfcc430d2b | 0.02490000 BTC on 2017-05-02 10:46

Hi already deposit bitcoin and wait two day still haven't get bitcoin
d7063539134516cae259d13166a178d522671af05da44632b7978c67c9658202
2017-05-05 17:07
0.00376206

And now my transaction got this error somehow and can't be viewed anymore. What a day.
https://blockchain.info/tx/a363f75a1e17f4a536b99382c08f4e75f918bba27e91a860681b92dfcc430d2b

4519bbd397c4944344d7a5230df6918eb20a108eebf9573e0266c810fc869325
https://www.blocktrail.com/BTC/tx/4519bbd397c4944344d7a5230df6918eb20a108eebf9573e0266c810fc869325
https://blockchain.info/address/14E98XXDfpqaL5FAynEtyTdKTPchWXy5Tw
2017-05-09 05:11:29
0.008 BTC


now it have 1 confirmation but in dispenser i can not use it

0.0005 as fee is much faster than 0.0001. The average confirmation time is around 1-3 hours.

You should generate a new deposit address after this transaction is cleared.