If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info

As we use the blockchain.info forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more

hello, I deposited on the day 09/08 0.0005 BTC and still not credited to my account. Previously I deposited in my account 0.0002546 BTC but Joto told me they were not sufficient to complete the deposit BTC.

BTC address: 18z45ofgUao1uLkiooXunTfvs4NPyfWVhg

Transaction details
Hash 61a1c74a2c80b3d806270cb1ce760874dd951b266925915897a3fd187a82b220
In Block 0000000000000000324f80af24dd5915199191d0e57dda921becb9b83331c980
Confirmations 803
First seen August 08, 2014 01:35

Hash a78a92b7a863a6b3d4204811c95c91dad2aeb4f59a975ab4a5b710aa3e86a679
In Block 00000000000000001264d2f5ba7631fb887a298f89fecad5f6bedcfcc465d911
Confirmations 546
First seen August 09, 2014 14:01

Now you have mentioned Coinbase. Coinbase adds 0.0002 fee automatically so your deposit amount is <0.0005 BTC which will not be proccessed by the blockchain.info API.

I'm unable to withdraw from Dispenser.TF, my assumption is because the https version of this resource fails to load:-

https://ssl.dispenser.tf/home/resource/normal.js - error 500
http://dispenser.tf/home/resource/normal.js - works fine

Thanks.

P.S. I used the http version of the withdraw page and it worked fine, but I really dislike downgrading my security just to get it working.

Hi sir .i deposited a few bitcoins and arrived my deposit, I checked my Bitcoins balance and i see 0.00405123 bitcoins but when i go to buy any item using my bitcoins i can't purchase any items in any shop because in the "Payment Options" in the section "Usable Balance" i see nothing, any amounts. Please help whit my problem i want purchase a key of TF2.
I check my operation in blockchain.info and have 30 confirmations.

Approve my BTC ASAP pls. Ty

It is just a display problem, you can continue to purchase.
We will fix it later.

Onsite purchase temporarily disabled to investigate a possible bug/exploit.

Yes we did fix it.
And BTC withdrawal is done here: https://ssl.dispenser.tf/btc_withdrawal/