If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.
a) On how to withdraw items purchased with BTC:
The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.
b) On deposit not being credited:
Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info
As we use the blockchain.info forwarding service, there are two possible reasons for further delay:
1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.
2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.
Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.
c) On minimum deposit amount:
The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.
Please report here only if your BTC is not credited after 24 hours, with the following information
1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.
Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more
Replies
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Oct. 21, 2014, 4:07 p.m.
id: 1421143 completed
Bought a TF2 key for Bitcoin and have not received it. |
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Oct. 21, 2014, 8:18 p.m.
(Last edited by Ｄｅｍｏｎ on Oct. 21, 2014, 8:19 p.m.)
It seems the service to convert USD/BTC is down or something? I can't buy anything with BTC and the USD value says ?? so that's what I'm presuming. Here's a screenshot of items selected, showing usable balance, but no total being calculated.
https://i.imgur.com/X6seUtG.png |
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Oct. 25, 2014, 1:36 a.m.
Im unable to withdraw, withdraw button does nil. Please fix, its a little annoying.
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Nov. 7, 2014, 1:33 p.m.
Is there any way you could make the withdrawal of BTC faster, i.e the processing time?
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Nov. 13, 2014, 10:50 p.m.
I contacted the person who bought the cards from me and he promptly blocked me as soon as I asked about the trade.
http://steamcommunity.com/id/spe3ckxx/ |