Forum/Support Market
Busy icon
I had error with my bot. When customer wanted to buy 3 batches for 1 key each and 1 batch has 2 Tour of Duty Tickets + 1 refined, he got 2 Tickets + 1 refined even though bot asked 3 keys. He didn't realized the error so he accepted the trade offer.
Later, he added me to tell what happened. He gave me screenshot of his trade history: http://i.imgur.com/eUkqU4K.png
On the bot's trade history, it matches: https://dispenser.tf/bot/428/inventoryhistory
He paid 3 keys for 2 Tour of Duty Tickets + 1 refined even though he should got 6 Tour of Duty Tickets + 3 refineds. I gave him rest of the tickets and refineds by trade.
This is first time when this happened to me so what is going on?
Replies

Please return two keys to him. Thanks for reporting. We will investigate this problem.