[Claim] A dispenser bot stole 10 keys in a exchange - Page 1

Joto	March 6, 2015, 11:29 a.m. (Last edited by Joto on March 6, 2015, 11:29 a.m.) Have you took the keys already? Looks like the problem fixed itself.

DH Seth

March 6, 2015, 12:56 p.m. (Last edited by DH Seth on March 6, 2015, 1:10 p.m.)

Have you took the keys already? Looks like the problem fixed itself.

I didn't took the keys my friend, that's why I said dispenser said I took the keys! But keys disappear... 10 keys my friend went to nowhere!!! :S.

Keys was in my inventory shop when I tried to do the exchange, I tried to proceed with the trade and got steam message "something went wrong with trade" I was unable to do the trade but a dispenser message said " -10 keys were uncrafted" or something like dat... I had no keys on my inventory shop but no keys on my steam inventory!

PD: Problem was in the first of my last three exchanges, maybe u can see the log or something and see where went my keys, because certainly they didn't went to my steam inventory, so sad :/.

Joto

March 6, 2015, 2:24 p.m. (Last edited by Joto on March 6, 2015, 2:25 p.m.)

Have you took the keys already? Looks like the problem fixed itself.

This is the inventory history from the bot "Dispenser 12 (Lv.2)":

You traded with Mafia CSGO KEYS Rust Y CS:GO!. 5:53am
–Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key
6 Mar
You traded with Mafia CSGO KEYS Rust Y CS:GO!. 5:52am
–Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key
6 Mar
You traded with Mafia CSGO KEYS Rust Y CS:GO!. 5:51am
–Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key
6 Mar
You traded with Dispenser 468 (VIP). 5:50am
+Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key, Chroma Case Key

You last purchase was buying 29 Chroma Case Key with BTC and the history showed that you withdrew them all already. If the keys are not in your inventory, you have to contact Steam support as that would be a problem on the Steam side.

DH Seth

March 6, 2015, 3:45 p.m. (Last edited by DH Seth on March 6, 2015, 5:33 p.m.)

Yes, they will take 3 days to tell me: "if u made a trade with bots of a 3rd untrustable page we can't do anything for you", this sucks man, yesterday before buying keys and everything I paid 10 usd to get more security and make this better. Now I lost 10 keys which means some money for me, I'm really disappointed about the service :(.

Joto

March 7, 2015, 4:42 a.m. (Last edited by Joto on March 7, 2015, 5:10 a.m.)

You are hugely mistaken about the situation here because you are reporting a Steam problem to us. Think from our perspective, how are we supposed to help you over a Steam error?

1. We find that the bot has already transferred all the Chroma keys out, as shown from its Steam inventory history, which we believe is a trustworthy source of judging.
2. You said that there was a Steam error when you were withdrawing 10 of the 29 keys. Then I would like to ask one last question, do you find the transaction of receiving the keys from the bot in your Steam inventory history? If you do, and you are quite sure that the keys are actually NOT transferred, you have a strong case for Steam support and they should create 10 keys back to your inventory.
3. We owe you nothing because all the keys have been transferred out, regardless of whether they have reached you or not. We both lost 10 keys here. The topic of this thread should be "Steam stole 10 keys from me".