hi, i am new to dispenser.tf but i'm having trouble listing an item, or even withdrawing it. it is listed under my "shop inventory" but is greyed out. there was a time when i attempted to liste it but the site spat out an error message and it has since been greyed out. What steps should I take to fix this?
Thanks!

You already have an order opened for that item so it's locked. You have to first cancel your order.

Go to the "Orders" tab on the left side of the main page, look for the order and click cancel.