Hey,

The ETH withdrawal I have requested still hasn't shown up on my account.

Can't find the TXid, but the withdrawal information can be found by admins I'd guess.

2018-05-27 14:59
[SENT] 2018-05-28 15:11
0.00234420

0xa7bc8BCfDE49c219828abE60Acd672b774671c12

https://etherscan.io/address/0xa7bc8BCfDE49c219828abE60Acd672b774671c12

You are right. The transaction did not get on the blockchain. We will resend as soon as possible.