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recently, i tried to withdraw my balance of BTC ( i don't have google authenticator )

but in the form, it keep asking me for the code ,

i tried to setup google authenticator, scanned the QR bar, and when i type the code of google authenticator, it say "Invalid Google Authenticator code"..

i tried another device, and same issue,

help please

Also, how long it will take to withdraw the money into my wallet pls

All good, i managed to setup , and received my money within few hours only,
thank you for the help