I have a gift "Unknown package 29661" stuck in my bot - it's not listed for sale afaik but is still greyed out in the bot inventory and thus unable to be withdrawn or listed on market for sale.

https://i.imgur.com/GbOwCbg.png

Also, my exchange status has been stuck at completed for a while now (bot inventory has not refreshed) and am not being allowed to trade with the bot; I get "maximum open tasks reached" when I try. ID:2624878. Kindly look into this when you can, thanks.