I don't know if I misread it, but I thought I would have an exclusive trading bot for myself which I could customize (image, name, info...) after donating enough to become VIP.

At the moment I'm sharing my bot with a small bunch of users. Is that normal?

I'm sorry if this question is redundant or if the answer is clear somewhere else in the site, it's being a bit difficult for me to understand this system. Thanks! :)

I believe you have to wait for an admin to set it up for you. I myself am awaiting support as I have a few questions.