http://dispenser.tf/shop_log/16405/?page=1&&show_all=1
words are reduntant
I just hope you know how to fix those problems with time

I think where you see Session Expired means user couldn't accept it in 10 minutes ;)

I have to agree. The old system was much better. The new system has too many errors and I am unable to withdraw my items from Trade Offers through Steam Client or the Web Browser whereas with the Bot I was able to easily.

I want to make a general response to this whole matter: "Why don't you just continue to improve your old system. It at least worked 50% of the time. Why make a system that does not work at all?

It is not our intention to make a system that does not work. Given a bit time I am sure it will be working 100%. But if we continue to work on the old system. It will only be working 50% forever. For a site with an increasing scale, we cannot perfect Steam trade because there are too many potential problems and errors to handle. Especially, a change in the Steam protocol would render all our work futile. It is good to be prepare early. We are just someone who work around the Steam system, we do not work on Steam, so you cannot expect us to outdo Valve. Their limitations is our limitations. If Valve's focus is put on trade offer, our focus will be put on trade offer too. We cannot fix Steam trade because they are not going to fix it.

The whole 'old vs new argument' is based on comparing a mostly completed system to a system that has only been really tested for 2 days. When the new system is fully fixed it will outperform the old one very much. I guess time will tell.

In fact, the major problem of the old system was that it was not scalable. With 400 bots (and increasing) and an continuous influx of users, the low performance of Steam trade is not going to cut it. The low performance was not caused by the lack of resource, but a waste of it by design. Every time you offer an item to the trade window it more or less create some sort of 'lag' for the whole Steam and our service was creating a lot of it. Not to mention more than half of the time Steam will give you a rollback error at the end and you have to do it all over again and repeat this vicious cycle. The lag is already very visible when you notice that the bot sometimes will keep moving items back and forth to different slots which is a sign of that we are demanding more speed than the Steam network could give. Of course, most of you would not care about it as long as you can use it, right? But one day we will reach to the point that Valve and everyone of us care. We want to help but not want to be a burden of the network.

This is a transition period and it has not been easy. We work day and night to try fixing most obvious problems and wish to ensure that most people could at least trade basically. We understand the frustration that comes from all kind of errors - especially Steam is giving lots of unknown error on accepting trade orchestrating this whole matter. But this is a change that we have to make. Things are not going to work as expected at first just like every other updates. We cannot make a perfect system under our test environment because most of these problems are never going to be found under our limited test. But thanks to our users, most of these problems are already found and we are not far from fixing most of them.

I hope the frustration could be converted into positive support. We are very close of fixing the obvious bugs and we are adding a notification box and visual aids for the users to know the status of the trade offer and make it easier for them to accept. This is my last post on this matter, thanks.

Nothing complicated at all. You only have to make a one time setting (Trade Offer URL), and then what is the difference compared to before? People are just not used to the way to accept a trade offer on the web browser. But once you are used to it, it is so much faster than Steam trade. No rollback errors and the need of adding items to the trade yourself. How is that complicated?

Also, not needing the Steam client and adding friend just make life so much better.