If you have any problems related to Bitcoin deposit, withdrawal or purchasing with Bitcoin, please ask them here.

a) On how to withdraw items purchased with BTC:

The onsite purchase option moves the items from the seller's inventory to yours. From this point, you can either withdraw the items or exchange other items with the items in your inventory. If you would like to withdraw from your Dispenser.tf inventory, accessed it via http://dispenser.tf/myshop/. You will find the items you have bought with onsite purchase there. Select (highlight) the items and proceed with the 'Withdraw/Transfer' option. Select 'Withdraw to Backpack', you will receive a trade offer from the bot shortly.

b) On deposit not being credited:

Before anything, check if your transaction is confirmed on the blockchain via http://blockchain.info

As we use the blockchain.info forwarding service, there are two possible reasons for further delay:

1. Your BTC deposit actually involves 2 transfers. The first one is from your wallet to the blockchain.info wallet and the second one is from the blockchain.info wallet to ours. The confirmations from where you deposit only implies that your BTC has reached the blockchain.info wallet. It will take time for further confirmations from their wallet to ours.

2. After all the confirmations are completed, we have to wait for the blockchain.info API to send a callback in order for us to acknowledge the transaction and update the database. This process may have certain delay.

Basically, your BTC will be credited eventually as long as you get at least 1 confirmation on the Blockchain. You do not have to worry about it too much.

c) On minimum deposit amount:

The minimum deposit amount is 0.0005 (after fee), which is required for the blockchain.info API (details: https://blockchain.info/api/api_receive) to process the transaction. If you have made deposit of <0.0005 BTC, you have to make additional deposit to make up the minimum amount.

Please report here only if your BTC is not credited after 24 hours, with the following information

1. Time of your withdrawal from the source wallet.
2. The amount of BTC.
3. The txnid of your transaction.

Your case will not be investigated if you miss any of the above information or your deposit is not yet delayed for 24 hours or more

Sent to 1NAsM7hM5CpVeak8X5NnW42UNphqkgN8WV . I won't process another Bitcoin withdrawal outside of the system anymore. Please do not make my work difficult.

I cannot bump fee at the moment. The wallet service (greenaddress.it) has not allowed us to do so (give some unknown error). When I could bump fee I will make sure to bump your asap.

BTW if you wish to withdraw using 0.0005 fee would confirm within 1 hour.

i dont use the site before, but i see then all my bitcoins gone in one transaction, can you say me or send me an email, with the items than i buy or if something bad happen.

i mean, before i left bits but i dont see it, so i dont know if i nevermind that or i withdraw it, so i wanna know that.

Not possible because even the whole amount is used as fees it won't be enough to get confirmed.

If you want a very quick confirmation, the fee would be around ~30 USD at least, so I am not keen to increase the fee.

Just wait until the amount of unconfirmed transactions become <100K and yours should get confirmations.

No this is not the problem. The deposit goes to the hot wallet and won't be redirected to the cold wallet automatically. The redirection transaction is between a redirection service and our wallet, as we do not run a full node and cannot generate multiple deposit address for our users.

No network confirmation yet.