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If you have not received any offer of untradable gifts after 5-10 minutes of purchase, please kindly report your case here with the following information:

1. The time of purchase (preferably the time stated on the Steam Inventory History).
2. The shop / trade URL.
3. The item of purchase and payment, and state how many are received/missing.

NOTE: You have to accept any friend invite coming from the bot in order to receive the gifts. If you have previously ignore the bot's friend invite (which will automatically put the bot in your block list), please do the following:

1. Send http://steamcommunity.com/profiles/76561198051653341 a friend invite and wait for it to send you back a friend invite (The bot won't accept your friend invite, but your friend invite would unblock the bot from sending you one.).
2. If (1) does not work, block the bot using the "Block all communication" option, and then unblock it.
Replies

Hi Joto,

user DI-DELI bought 1x untradeable Scrap Mechanic gift from my shop, but its not delivered by dispenser.tf delivery bot.
PURCHASE 2016-06-23 20:38 WAITING FOR FRIEND ACCEPT
MainConcept's Game Shop [UNTRADABLE] Scrap Mechanic Di-Deli
2 Chroma 2 Case Key 6 Chroma 3 Case Key

Hi Joto,
the keys (2 Chroma 2 Case Key 6 Chroma 3 Case Key) from the broken trade are missing on my side, too.
Thanks for your help.

Update: i see them in my bot's backpack, but not in the UI.

1. 2016-06-24 12:17
2. https://dispenser.tf/market/20460/
3.5 [UNTRADABLE] Age of Empires Legacy Bundle and paid 19 Mann Co. Supply Crate Key, the bot added me and sent only 4 out of 5 gifts, i can still see the last copy of the game in it's inventory but the bot deleted me without sending the last copy.

Edit: Not sure if someone helped the bot but i just got my gift so it's all fine :) thanks !

1. 2016-06-26 18:35
2. https://dispenser.tf/Neco_Shop
3. 5.84 Mann Co. Supply Crate Key , HurdWorld

edit: 25h and admin don't help my, this site stole me 6key's

1. 2016-06-26 17:14
2. https://dispenser.tf/market/12270/
3. 9 copies of Rust, but only 8 were delivered to my bot

edit: fixed, ty :)

Hi !
Pls check it,lack of notification,gift is not delivered
101273 Untradable Youtubers Life - Key Credit Carnium's ROW Game Shop 5.94 1 2016-07-10 10:55

Is this issue still unresolved?

The gift was not sent by the system but Carnium withdrew one copy after your purchase. Did he sent you a copy directly?

Hi !
Pls check it,lack of notification,gift is not delivered
101273 Untradable Youtubers Life - Key Credit Carnium's ROW Game Shop 5.94 1 2016-07-10 10:55

Is this issue still unresolved?

The gift was not sent by the system but Carnium withdrew one copy after your purchase. Did he sent you a copy directly?


Yes, Carnium lent me a copy at the time explain the problem

Okay then, next time please edit the post as soon as possible if the problem is already resolved - so that I won't send you extra copy or credit. :)

Hi !
Pls check it,lack of notification,gift is not delivered
101273 Untradable Youtubers Life - Key Credit Carnium's ROW Game Shop 5.94 1 2016-07-10 10:55

Is this issue still unresolved?

The gift was not sent by the system but Carnium withdrew one copy after your purchase. Did he sent you a copy directly?


Yes, Carnium lent me a copy at the time explain the problem

Okay then, next time please edit the post as soon as possible if the problem is already resolved - so that I won't send you extra copy or credit. :)


Hello Joto. Could you please check if I have all my Youtubers Life copies on my bot as there MIGHT be one missing.
Also it seems that one is stuck... again.

Hello Joto. Could you please check if I have all my Youtubers Life copies on my bot as there MIGHT be one missing.
Also it seems that one is stuck... again.

There is the one that is supposedly reserved for spartan invicta. Before that two copies of Youtubers Life were recovered (probably due to a deposit check error). I do not think there is any missing right now.

https://dispenser.tf/76561198031063521
2016-08-25 22:42
1x [UNTRADABLE] The Hive for 2x Tf2 Keys.
Account history say's
Exchange 2016-08-25 22:42 Gift Delivery Error
Exchange 2016-08-25 22:44 Completed
But never received the gift .

https://dispenser.tf/76561198031063521
2016-08-25 22:42
1x [UNTRADABLE] The Hive for 2x Tf2 Keys.
Account history say's
Exchange 2016-08-25 22:42 Gift Delivery Error
Exchange 2016-08-25 22:44 Completed
But never received the gift .

For some reason the gift cannot be sent (it cannot be accepted as gift after being sent, probably because of the new limitation of Steam). I reverted the trade and transferred you 2 key credit back.

Hello Joto

1. 2016-09-16 02:47 Completed, 2016-09-16 02:47 waiting for gift
2. https://dispenser.tf/LamBaCini
3. bought 1x [UNTRADABLE] NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 with my saved 8 keys on dispenser, and I can't get my gift

P.S. after 1.5hours I sent my offer, I changed trade URL just to check if my URL was problem. I can see thelimit order is completed, but I cant get my game
+ at status it always sayin` click to accept but I dont get any when I click it

EDIT: Issue solved, thanks for the help.

Edit:It has been solved.

hi joto !

1. 2016-10-08 03:27 -- time of purchase
2. https://dispenser.tf/shop/17592/ ---> i have purchased from this shop . the game " the hive "
3. UNTRADABLE THE HIVE ---> for 2 keys . only 1 copy that i have not received yet. waiting for it ! :>

i have followed all your steps with the bot, but this time is not working . he is not accepting me on his FL .