Forum/Support Market
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If you have not received any offer of untradable gifts after 5-10 minutes of purchase, please kindly report your case here with the following information:

1. The time of purchase (preferably the time stated on the Steam Inventory History).
2. The shop / trade URL.
3. The item of purchase and payment, and state how many are received/missing.

NOTE: You have to accept any friend invite coming from the bot in order to receive the gifts. If you have previously ignore the bot's friend invite (which will automatically put the bot in your block list), please do the following:

1. Send http://steamcommunity.com/profiles/76561198051653341 a friend invite and wait for it to send you back a friend invite (The bot won't accept your friend invite, but your friend invite would unblock the bot from sending you one.).
2. If (1) does not work, block the bot using the "Block all communication" option, and then unblock it.
Replies

sent 3x dark souls III deluxe to bot, can see only 2x on site.

1- yesterday 17:10 pm time of chile
2- https://dispenser.tf/shop/15061/
3- Counter-Strike 1.6

2016-04-24 12:33
https://dispenser.tf/Carnium
[UNTRADABLE] Rocket League for 4.9 key credit

I think this happens because Steam was unresponsive when the bot attempted delivery, but why doesn't it keep trying?

2016-04-24 12:33
https://dispenser.tf/Carnium
[UNTRADABLE] Rocket League for 4.9 key credit

I think this happens because Steam was unresponsive when the bot attempted delivery, but why doesn't it keep trying?

I have been trying to resend you the gift, are you able to receive it?

2016-04-24 12:33
https://dispenser.tf/Carnium
[UNTRADABLE] Rocket League for 4.9 key credit

I think this happens because Steam was unresponsive when the bot attempted delivery, but why doesn't it keep trying?

I have been trying to resend you the gift, are you able to receive it?

Yes, I got it, thanks.

1. 2016-05-10 08:22
2. https://dispenser.tf/Carnium
3. 1 copy of Enter the Gungeon for 5.7024 key price

1. 2016-05-13 19:41
2. https://dispenser.tf/id/76561197971155323
3. The item of purchase was 1 copy of FINAL FANTASY X/X-2 HD Remaster and i Paid with 9 Credit for it.
4. I was charged credit but never received the game, I contacted the seller and i found out that it had been revoked and the seller did not receive the credit for it either.
5. I do not remember how much credit i had, I remember getting 9 credit charged but i forgot the amount, So i am not sure whether i got the 9 credit back or not.



1. 2016-05-13 19:41
2. https://dispenser.tf/id/76561197971155323
3. The item of purchase was 1 copy of FINAL FANTASY X/X-2 HD Remaster and i Paid with 9 Credit for it.
4. I was charged credit but never received the game, I contacted the seller and i found out that it had been revoked and the seller did not receive the credit for it either.



Just wanted to confirm all of this information. The game had been revoked as I had received it from another user. It was purchased before I realized it but I never received the credit. It appears as "Cancelled (Inventory Error)" for me.

1. 2016-05-13 19:41
2. https://dispenser.tf/id/76561197971155323
3. The item of purchase was 1 copy of FINAL FANTASY X/X-2 HD Remaster and i Paid with 9 Credit for it.
4. I was charged credit but never received the game, I contacted the seller and i found out that it had been revoked and the seller did not receive the credit for it either.
5. I do not remember how much credit i had, I remember getting 9 credit charged but i forgot the amount, So i am not sure whether i got the 9 credit back or not.



You are not charged for this gift. Celery Man had already eaten the loss.

1. 2016-05-13 19:41
2. https://dispenser.tf/id/76561197971155323
3. The item of purchase was 1 copy of FINAL FANTASY X/X-2 HD Remaster and i Paid with 9 Credit for it.
4. I was charged credit but never received the game, I contacted the seller and i found out that it had been revoked and the seller did not receive the credit for it either.
5. I do not remember how much credit i had, I remember getting 9 credit charged but i forgot the amount, So i am not sure whether i got the 9 credit back or not.



You are not charged for this gift. Celery Man had already eaten the loss.


I see, Ok Thank you :).

Dear Joto,

I still can't withdrawel my untradeable gifts for some reason - please help me
In addition I don't even have access anymore, meaning I can't choose them

Regards,
MX

Dear Joto,

I still can't withdrawel my untradeable gifts for some reason - please help me
In addition I don't even have access anymore, meaning I can't choose them

Regards,
MX

Why you can't choose them? Have you cancelled the market trades for your items to unlock them first?

What error do you get when you withdraw them?

((Why you can't choose them? Have you cancelled the market trades for your items to unlock them first?
What error do you get when you withdraw them?


Well, I don't know either. Since I have made that last transaction: 22 May, 2016 You traded with MARXXX. 11:23pm
I got this error "Exchange 2016-05-22 16:21 Gift Delivery Error". I could only take down the tradeable gifts. Since this moment
I have no more access to my untradeable games.

withdrawed 8 non-tradable rocket league from bot but received only 3. other 5 in bot's inventory but cant see on site

((Why you can't choose them? Have you cancelled the market trades for your items to unlock them first?
What error do you get when you withdraw them?


Well, I don't know either. Since I have made that last transaction: 22 May, 2016 You traded with MARXXX. 11:23pm
I got this error "Exchange 2016-05-22 16:21 Gift Delivery Error". I could only take down the tradeable gifts. Since this moment
I have no more access to my untradeable games.


Now I have access again but when I tried to withdrawel then a bot added me but nothing further... those games are stucked since a couple of weeks with the very same issue. Can you by any chance send me the untradeable games manually? would highly appreciate it!