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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.




2021-07-20 09:34

but in 2 hours i didnt see any gifts


I bought 2 copies Sep.2th, but I didn't notice they are region I declined this trade offer on my steam, but I've never got tf2 keys back or games I bought. Can you help me with this trouble?
I've never traded with my dispenser concerning this case, but I got a trade offer from the steam account of the seller shop.

1 Dead Rising 2: Off the Record - Key Credit

i bought 2 copies of dead rising off the record and dont appear in my dispenser
transaction id 178877

Update: received the item
Hi, bought a gift game item was not delivered and is not accessible in dispenser inventory:
1. Rise of the Tomb Raider™ ID:181098
2. 2022-02-23 11:36

Hi, bought a gift game item was not delivered and is not accessible in dispenser inventory:
1. ETHERIUM ID:181169
2. 2022-03-02 16:43

Hi, the gift I purchased has not been shipped
name:Need for Speed Undercover ID:181259
time:2022-03-11 23:07

1. Sent 105x fallout 3 Steam gifts but can't find on Shop Inventory
2. 19 May, 2022 1:57pm

1. 23x Don't Starve Togethe Steam gift but didn't receive
2. 2022-05-19 04:56


Stuck on "EXCHANGE Queuing
RETRYING - 2" cant do anything.

Pls fix

on 2022-11-28 @ 23:43 I purchased 39 keys, I received a trade offer from the official bot on Nov 28, 2022 @ 11:56pm but only received 16 of the 39 keys. the transaction is considered "filled" and any attempts to withdraw from my inventory results in nothing -- any help?
edit: solved -- thank you

Key credit withdrawal transaction stuck in 'Unavailable' (ID 2635932). Can you fix? Thanks.

EDIT: solved, thanks! <3

edit: resolved, thanks


Sent a few gifts via a trade offer, they are not displayed in the shop inventory (bot has them).

1. Sent gifts:

- Scourge: Outbreak Gift
- Tango Fiesta
- XCOM: Enemy Unknown + The Bureau: XCOM Declassified
- Jagged Alliance Flashback Digital Deluxe Edition
- Windborne

2. 2023-01-02 16:39 = trade offer to my trading bot

10 Tf key deposit never arrived. 1/10/2023 8:38pm, GMT+8, Dispenser Premium 01