Forum/Support Market
Busy icon
If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Recently traded some of my stuff to bot.

And it wont show the code, so i tried by unfriending the bot and friend again and it says "Dispenser 72 is ignoring you".

Task : 469730

Item lost :

Steaming familiar fez.
9 manco keys.


It seems there are 2 shops opened by you and the system does not know which one it is supposed to link you to. I have deleted one and things should work.
And if you are ignored by the bot, you have to block and unblock the bot after removing it in order to be unignored.


It seems there are 2 shops opened by you and the system does not know which one it is supposed to link you to. I have deleted one and things should work.
And if you are ignored by the bot, you have to block and unblock the bot after removing it in order to be unignored.))

thanks ^^

Fixed, thanks!

Hello,

I deposited the following to Dispenser 105 (Lv.2) on July 4, 2013, 4:21 a.m. 471247, Unverified:

1x Demo Card
2X Engie Card
6x Medic Card
1x Pyro Foil Card
2x Scout Card
3x Sniper Card
2x Soldier Card
4x Spy Card
1x Heavy card

I see them in the bot inventory, but not in my shop. Thanks for your help!

Hello,

I deposited the following to Dispenser 105 (Lv.2) on July 4, 2013, 4:21 a.m. 471247, Unverified:

1x Demo Card
2X Engie Card
6x Medic Card
1x Pyro Foil Card
2x Scout Card
3x Sniper Card
2x Soldier Card
4x Spy Card
1x Heavy card

I see them in the bot inventory, but not in my shop. Thanks for your help!


Fixed.

1. Level 12 Tyurtlenek

2. It is on Dispenser 72

1. Level 12 Tyurtlenek

2. It is on Dispenser 72


It should be back now. Check your shop.

My bot took my entire inventory and never updated. I tried sending items back and forth and it still hasnt refreshed. Here is the history screen:
http://i.imgur.com/DCygNqO.jpg

I can not list them all as it is QUITE a LARGE list. Can you check his inventory. Its a premium account bot. They should be in there.

Still have not heard back from you. Please work on this asap. I have no trading capabilities anywhere!

My bot took my entire inventory and never updated. I tried sending items back and forth and it still hasnt refreshed. Here is the history screen:
http://i.imgur.com/DCygNqO.jpg

I can not list them all as it is QUITE a LARGE list. Can you check his inventory. Its a premium account bot. They should be in there.

Still have not heard back from you. Please work on this asap. I have no trading capabilities anywhere!

Sorry, I have just seen this and I have fixed it for you.

Swapped out a bunch of items last night on Dispenser 20 (Lv.2) but the bot did not update the inventory so it still shows the earlier set of items. Exchange history lists "July 11, 2013, 1:01 p.m. 474668, Unverified" as the transaction in question. Thanks.

My store is stuck with items I have already removed still in its inventory, and claim checks/summer coolers have disappeared when I deposited them.

I am both stuck with items in my store that are now in my back pack and a load of summer coolers that are now out of my steam inventory and in limbo - - this all happened on bot 69.

Hi,
I deposited a few items into Dispenser 68, and the items aren't showing in my shop. i see them in the bots inventory though :/

All i lost were about 8 weapons, but I also lost a new heavy hat, the tsarboosh.

fixed

Missing

Trash toter
Das Fanzipanzen
Half pipe Hunter
Delinquent Down Vest
Bear Necessities
After Dark
das Naggenvatcher
Carribean Conquerer
Pallet of Crates
Glasgow Great Helm x2
Tsarboosh x2
Strange Sniper
Strange Syringe Gun
Strange Pistol
3 red summer crates
3 Orange crates
1 yellow crate
2 Green Crates
2 Summer Claim checks

seems to have transferred to bots inventory, but shows up as unverified. Is this normal now? It seems to happen a lot.