Forum/Support Market
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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Missing 14 keys, I traded the bot and there was supposed to 17 keys that people had sold me for ref, 14 were missing when the offer came through.. 02 December @ 8:23 pm EST I had intermittent steam service not available errors before an offer finally came through
Thanks in advance.

hello, Joto, i have sent 13 copies of euro truck sim gold to my bot from second acc (i added him 2 times yes) he accepted my gifts but dont show them, but they are in his inventory! Pls, fix it

FIXED thanks

hy Joto, i accidently sent 3 payday 2 gift from my alt account i dont know if i can send the gift from another account, and after the bot accept it, it won't show up on shop inventory, but i can see the gifts here http://steamcommunity.com/profiles/76561198154998685/inventory/#753

1. 3 payday 2 gift
2. http://s4.postimg.org/vwts6d9zh/Untitled.png

Edit: fixed.
Thank you always.

5 esport keys stuck in my bot :( ,

Lost 3 keys from inventory. I see 50 keys on site but bot has only 47 in inventory

I have payed for my game with 1 Mann Co. Supply Crate Key and a Tour of Duty Ticket for GTA IV and have not gotten my game yet

Nov 30
You traded with Dispenser 197 (VIP). 4:00pm
–Mann Co. Supply Crate Key, Tour of Duty Ticket

Missing 2 keys, traded with bot for Splinter Cell: Blacklist and i accepted the trade for my keys but when the gift was sent I declined it because I wanted it to go to a friend and I thought it'd be a tradeable gift not a direct gift. I realize that was my mistake but now I have no game and have lost 2 keys. Here's the information from my queued tasks:

ID - 1575835 Purchase These bitches love cake's games Shop These bitches love cake (dispenser.tf BOT) 33 minutes ago Completed

But i have no game. Thank you for any help.

Missing 2 keys, traded with bot for Splinter Cell: Blacklist and i accepted the trade for my keys but when the gift was sent I declined it because I wanted it to go to a friend and I thought it'd be a tradeable gift not a direct gift. I realize that was my mistake but now I have no game and have lost 2 keys. Here's the information from my queued tasks:

ID - 1575835 Purchase These bitches love cake's games Shop These bitches love cake (dispenser.tf BOT) 33 minutes ago Completed

But i have no game. Thank you for any help.


Joto can you please investigate this. I sent you a message on steam too. The person she bought it from is trying to look the other way and play dumb.

Missing 2 keys, traded with bot for Splinter Cell: Blacklist and i accepted the trade for my keys but when the gift was sent I declined it because I wanted it to go to a friend and I thought it'd be a tradeable gift not a direct gift. I realize that was my mistake but now I have no game and have lost 2 keys. Here's the information from my queued tasks:

ID - 1575835 Purchase These bitches love cake's games Shop These bitches love cake (dispenser.tf BOT) 33 minutes ago Completed

But i have no game. Thank you for any help.


Joto can you please investigate this. I sent you a message on steam too. The person she bought it from is trying to look the other way and play dumb.

I think Gransi has been very clear about the situation so there is nothing much left to investigate. My simple answer would be "not my business". I know it does not sound nice at all, but please understand that our job here is to create and maintain the bot system only. I do believe the gift was sent so basically our job was already done. What happens afterwards really is not and should not be my concern. The seller holds all the right not to compensate for your loss in this case.

I perfectly understand that Gransi made a little mistake because she thought the gift would be redeemed instead of going into the Steam inventory if she have had accepted. In my opinion, the seller should try to compensate the customer out of good will. It is definitely not nice for him to play dumb and we all know it. I for one think that he made the wrong decision because his loss would be much more than 2 keys if everyone thinks that the owner of "These bitches love cake's games Shop" is not nice when it comes to business practice. However, please understand that I am not the "judge" of dispenser.tf. While I have all the right to make comment about people's trading practice, I will not give final judgment over disputes just because I have the power to. To butt in peoples' business here is the last thing I want to do. Of course if you find certain people here 'shady' or 'dishonest', you are welcome to raise your concern and notify others (especially Steam) about it. However, from an administrative point of view, I will not reverse a trade or ban someone based on my own opinion of things. My job here is only to make sure the technical stuffs here work the way it should be.

Joto I am very happy to report that Seller These bitches love cake resent the game to me so this situation has been fixed thanks to the understanding of the seller. I appreciate your opinion and help.


Missing 2 keys, traded with bot for Splinter Cell: Blacklist and i accepted the trade for my keys but when the gift was sent I declined it because I wanted it to go to a friend and I thought it'd be a tradeable gift not a direct gift. I realize that was my mistake but now I have no game and have lost 2 keys. Here's the information from my queued tasks:

ID - 1575835 Purchase These bitches love cake's games Shop These bitches love cake (dispenser.tf BOT) 33 minutes ago Completed

But i have no game. Thank you for any help.


Joto can you please investigate this. I sent you a message on steam too. The person she bought it from is trying to look the other way and play dumb.

I think Gransi has been very clear about the situation so there is nothing much left to investigate. My simple answer would be "not my business". I know it does not sound nice at all, but please understand that our job here is to create and maintain the bot system only. I do believe the gift was sent so basically our job was already done. What happens afterwards really is not and should not be my concern. The seller holds all the right not to compensate for your loss in this case.

I perfectly understand that Gransi made a little mistake because she thought the gift would be redeemed instead of going into the Steam inventory if she have had accepted. In my opinion, the seller should try to compensate the customer out of good will. It is definitely not nice for him to play dumb and we all know it. I for one think that he made the wrong decision because his loss would be much more than 2 keys if everyone thinks that the owner of "These bitches love cake's games Shop" is not nice when it comes to business practice. However, please understand that I am not the "judge" of dispenser.tf. While I have all the right to make comment about people's trading practice, I will not give final judgment over disputes just because I have the power to. To butt in peoples' business here is the last thing I want to do. Of course if you find certain people here 'shady' or 'dishonest', you are welcome to raise your concern and notify others (especially Steam) about it. However, from an administrative point of view, I will not reverse a trade or ban someone based on my own opinion of things. My job here is only to make sure the technical stuffs here work the way it should be.

hello again, Joto. I have sent 20 copies of castle crashers and few copies of Payday 2 miami to my bot from second acc (i added him 2 times yes) he accepted my gifts but dont show them, but they are in his inventory! Pls, fix it

Hello! My friend send gifts 4xLARA CROFT AND THE TEMPLE OF OSIRIS™ from my bot, bot accept gifts, he have gifts in inventory, but i cant see gifs in shop inventory( i cant add trade witch shis gifs( please help me!! i dont know if i can send the gift from another account, and after the bot accept it, it won't show up on shop inventory

Hello! My friend send gifts 4xLARA CROFT AND THE TEMPLE OF OSIRIS™ from my bot, bot accept gifts, he have gifts in inventory, but i cant see gifs in shop inventory( i cant add trade witch shis gifs( please help me!! i dont know if i can send the gift from another account, and after the bot accept it, it won't show up on shop inventory

Yes, at this point you could not deposit from other accounts. The items will be picked up by loss item scanning later and they will be back to your inventory.

Joto I am very happy to report that Seller These bitches love cake resent the game to me so this situation has been fixed thanks to the understanding of the seller. I appreciate your opinion and help.


Missing 2 keys, traded with bot for Splinter Cell: Blacklist and i accepted the trade for my keys but when the gift was sent I declined it because I wanted it to go to a friend and I thought it'd be a tradeable gift not a direct gift. I realize that was my mistake but now I have no game and have lost 2 keys. Here's the information from my queued tasks:

ID - 1575835 Purchase These bitches love cake's games Shop These bitches love cake (dispenser.tf BOT) 33 minutes ago Completed

But i have no game. Thank you for any help.


Joto can you please investigate this. I sent you a message on steam too. The person she bought it from is trying to look the other way and play dumb.

I think Gransi has been very clear about the situation so there is nothing much left to investigate. My simple answer would be "not my business". I know it does not sound nice at all, but please understand that our job here is to create and maintain the bot system only. I do believe the gift was sent so basically our job was already done. What happens afterwards really is not and should not be my concern. The seller holds all the right not to compensate for your loss in this case.

I perfectly understand that Gransi made a little mistake because she thought the gift would be redeemed instead of going into the Steam inventory if she have had accepted. In my opinion, the seller should try to compensate the customer out of good will. It is definitely not nice for him to play dumb and we all know it. I for one think that he made the wrong decision because his loss would be much more than 2 keys if everyone thinks that the owner of "These bitches love cake's games Shop" is not nice when it comes to business practice. However, please understand that I am not the "judge" of dispenser.tf. While I have all the right to make comment about people's trading practice, I will not give final judgment over disputes just because I have the power to. To butt in peoples' business here is the last thing I want to do. Of course if you find certain people here 'shady' or 'dishonest', you are welcome to raise your concern and notify others (especially Steam) about it. However, from an administrative point of view, I will not reverse a trade or ban someone based on my own opinion of things. My job here is only to make sure the technical stuffs here work the way it should be.

Good to hear this :)