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Missing Items
Problems, Dispenser.tf, Announcement
Sept. 16, 2012, 4:18 a.m. (Last edited by Joto on Sept. 16, 2012, 4:18 a.m.)
If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Jan. 22, 2015, 5:30 p.m.
have more items in site then inventory, refresh pls

Jan. 24, 2015, 6:54 p.m. (Last edited by ZZ on Jan. 30, 2015, 2:47 p.m.)
Fixed. Thanks.

Jan. 25, 2015, 9:33 a.m. (Last edited by ArieBier on Jan. 25, 2015, 9:34 a.m.)
My bot's inventory seems to be out of sync. The cs:go api has been back online for hours, but my dispenser inventory is still showing some keys that have already been traded. I cannot withdraw / create a trade with the missing key types (breakout / huntsman). Could you please refresh my inventory?

Jan. 27, 2015, 8:32 p.m. (Last edited by Vir on Jan. 27, 2015, 10:11 p.m.)
Fixed, thanks

Jan. 28, 2015, 7:39 p.m. (Last edited by dux on Jan. 28, 2015, 7:42 p.m.)
1. 2x Dying Light
2. 28 January 2015, 17:54:44 UTC traded with loccaROCKa's Item Shop: 45 TF2 Keys for 5x Dying Light (Received 4x Dying Light) and a few minutes later traded with ASGARD GAMES SHOP: 45 TF2 Keys for 5x Dying Light Ru/CIS and received only 4 copies again.

Jan. 29, 2015, 3:36 p.m.
1 - Missing items: 2 keys
2 - 29 Jan You traded with halo09. 8:39pm

Jan. 29, 2015, 5:27 p.m.
1. 2x Dying Light
2. 28 January 2015, 17:54:44 UTC traded with loccaROCKa's Item Shop: 45 TF2 Keys for 5x Dying Light (Received 4x Dying Light) and a few minutes later traded with ASGARD GAMES SHOP: 45 TF2 Keys for 5x Dying Light Ru/CIS and received only 4 copies again.


I checked both histories and they stood correct. In total, you gave loccaROCKa's Item Shop 108 Keys and got 12 Dying Light gifts and ASGARD GAMES SHOP 99 Keys and got 11 Dying Light gifts.

Jan. 30, 2015, 3:53 a.m.
1. 2x Dying Light
2. 28 January 2015, 17:54:44 UTC traded with loccaROCKa's Item Shop: 45 TF2 Keys for 5x Dying Light (Received 4x Dying Light) and a few minutes later traded with ASGARD GAMES SHOP: 45 TF2 Keys for 5x Dying Light Ru/CIS and received only 4 copies again.


I checked both histories and they stood correct. In total, you gave loccaROCKa's Item Shop 108 Keys and got 12 Dying Light gifts and ASGARD GAMES SHOP 99 Keys and got 11 Dying Light gifts.


I can only assume that 2 copies from another user were revoked by Steam in between the time I received the two copies from these two users. I'll message Steam support and have them verify, thanks for checking and my apologies if it turns out that was the case and it was a huge coincidence.

Jan. 31, 2015, 10:42 a.m.
Hello, Joto, I have 240 tf2 keys but bot show me only 40 keys. Fix, please.

Jan. 31, 2015, 1:58 p.m.
Items missing for my shop too, 31 Jan
You traded with Abo's trading bot. 3:19pm ( 150 keys)

Jan. 31, 2015, 7:21 p.m.
1. 25 tf2 Keys
2. 1 Feb You traded with 57. 12:31am

Feb. 1, 2015, 6 p.m. (Last edited by Dream Chaser on Feb. 1, 2015, 6:20 p.m.)
Hey.. A total of 111 tradable gifts became disassociated from my bot due to a failed trade offer when I was trying to move them from the bot to my account. The items are still in the bot's inventory but they don't show up in the interface. Everything except for the ones seen in this screenshot are unaccounted for. Would appreciate it if you could look into this. Thanks!

Fixed!

Feb. 2, 2015, 1:46 p.m. (Last edited by norby89 on Feb. 3, 2015, 8:59 p.m.)
I traded 100 gifts to my bot and the exchange shows as "canceled" even though the gifts are now in the bot's inventory. Can you please refresh it? Thanks in advance.

EDIT: Fixed.

Feb. 2, 2015, 5:12 p.m. (Last edited by Tranquillity on Feb. 4, 2015, 8:40 a.m.)
Fixed. Thank you.

Feb. 4, 2015, 1:19 p.m.
1. Missing many gifts
2. 4 Feb
You traded with Moruien. 5:49pm
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