If you have lost items, please report with the following information:
1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)
I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.
*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.
Also, please edit your post if your lost items has already restored.
NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies
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May 20, 2015, 7:32 p.m.
(Last edited by Judicious Use Of Deadly Force on May 23, 2015, 8:12 p.m.)
Fixed, thanks :3
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May 23, 2015, 4:57 a.m.
The same issue again, trade offer had an error and keys not available. :( I will try to exchange in 20 keys batch next time...
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May 23, 2015, 3:16 p.m.
1. Metal and Keys dota2
2. 23 May 2015, 06:02:44 UTC thanks you |
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May 23, 2015, 6:27 p.m.
(Last edited by Avelyn on May 23, 2015, 6:44 p.m.)
solved
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May 25, 2015, 3:27 a.m.
(Last edited by Judicious Use Of Deadly Force on May 25, 2015, 8:33 a.m.)
Fixed.
Thanks, Joto! ^^ |
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May 29, 2015, 3:20 p.m.
Joto,
The system appears to have gone completely bonkers. I had the wrong number of gems showing unused on my shop (1 Sack + 202 Gems were being shown, instead of none, as it should be). I was in the process of writing this post. Then a trade of mine made a sale. After that, this 1 extra Sack of Gems stopped showing as unused, but the loose Gems went from 202 to 2 Gems, showing unused; when still, I should have 0 Sacks and 0 Gems unused. (I have gems, but they are all used up in trades.) Then, another sale occurred, but the amount was wrong (on my side of the trade). It should have been 6 Sacks + 400 Gems being paid for the other guy 2 keys. Instead, it registered as 5 Sacks + 12 Gems. In addition to that, my trade got corrupted. (This also happened before, in one of those episodes where I had a gems count error in my shop, and it was also with this exact same trade.) This is the trade in question http://dispenser.tf/trade/159990/ Here is it before the problem: Here is it after the problem: Now it shows as buying gems for 3 Sacks + 64 Gems, instead of 3 Sacks + 200 Gems. I didn't edit it. Right now, my Shop inventory shows the correct amount of unused items: 3 keys and nothing else. The extra gems seem to be gone. However, the Bot inventory seems to be now holding the wrong number of gems. Considering my trades the bot should have 21,160 Gems (unsacked gems). (3,200 * 6) + (200 * 3) + (170 * 8) = 21,160 And not 21,548 Gems. The bot should also have 15 Sacks of Gems. (6) + (3 * 3) = 15 And not 16 Sacks of Gems. So, summarizing: 1) My trade selling my 3 Sacks + 200 Gems for keys should have 3 batches of 3 Sacks + 200 Gems. (It shows as 3 Sacks + 64 Gems right now.) 2) My shop's bot should have 15 Sacks of Gems + 21,160 Gems in its inventory. (It has 16 Sacks + 21,548 Gems.) PS: Please note that I am writing this at 2015-05-29 12:11 (GMT-3). Other purchases that may happen between now and you reading this might alter the gems count. For instance I just noticed another trade of mine bought a key for 3,200 Gems; so therefore subtract 3,200 from the appropriate numbers above. (In this case: the shop's bot should hold 21,160 - 3,200 = 17,960 Gems, and not 21,548 - 3,200 = 18,348 Gems.) Thanks in advance! ^ ^ Judicious |
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June 5, 2015, 1:18 p.m.
(Last edited by rocklandz on June 6, 2015, 4:49 a.m.)
fixed
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