June 4, 2014, 4:12 a.m.
(Last edited by Nick on June 4, 2014, 4:17 a.m.)
I do not want to change suddenly too. But even if I talk with you guys first, the result will be the same. Unless you have practical solution you can provide to this problem.
The reason why I feel that a change is necessary is mainly due to two reasons:
1. After exchanging several emails with Valve, they do not seem to care too much about our situation and will ban our bots in their own way. They will not undo their ban even if it's 'wrong'.
2. More and more people are asking me for help after they have bought revoked gifts here.
So a change immediately is necessary. There is no time for talk.
I do somewhat feel like previous donors should keep their gift-giving abilities, then, if their gifts get revokes, limit them, I do see your point of view, but, at the same time, you have to see ours.
Can I ask how hard it actually is to setup a new account for a user? What does it in tale, other than waiting 15 days for Steam Guard? Does it put much stress on your server? Correct me if I'm wrong, but, all it requires is:-
1. Entering a captcha
2. Entering user:pass into database
3. Waiting 15 days
If this is the case, previous donors should have the ability to enter the captcha, then, wait 15 days, and, get their own bot, or, maybe a $1 charge for you to do. I feel less sorry for 'new' donors, as, they haven't placed any money in thus far, but, although I'm not trying to complain, I would like to actually use the system for what I paid for (And, yes, I did pay for the ability to sell products, you can call it a donation, but, in all honesty, I only donates for those features, and, you know it).
Unless, of course, I'm mistaken in the above, and, there is more work than a captcha, in which case I'd love to hear it and attempt to resolve the issue in another way.