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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

27 March 2016 i try to deposit 3 Keys.
but after i trade my keys to dispenser BOT, my balance not increased.

Image will explain :
http://prntscr.com/an6zrc
http://prntscr.com/an6zrc
http://prntscr.com/an6zrc

Thanks

27 March 2016 i try to deposit 3 Keys.
but after i trade my keys to dispenser BOT, my balance not increased.

Image will explain :
http://prntscr.com/an6zrc
http://prntscr.com/an6zrc
http://prntscr.com/an6zrc

Thanks

You deposited the key to your shop. To deposit as credit you need to deposit through the credit interface.

First withdraw your keys from your shop interface: https://dispenser.tf/myshop/

Then deposit them via the credit interface: https://dispenser.tf/view_credit_general/


You deposited the key to your shop. To deposit as credit you need to deposit through the credit interface.

First withdraw your keys from your shop interface: https://dispenser.tf/myshop/

Then deposit them via the credit interface: https://dispenser.tf/view_credit_general/


i have same credit between Shop interface and Credit interface : http://prntscr.com/anfzg2

no...i deposit to my credit
BUT im accept offer from bot MORE THAN 10 MINUTES, perhaps because of it, the error occurred


You deposited the key to your shop. To deposit as credit you need to deposit through the credit interface.

First withdraw your keys from your shop interface: https://dispenser.tf/myshop/

Then deposit them via the credit interface: https://dispenser.tf/view_credit_general/


i have same credit between Shop interface and Credit interface : http://prntscr.com/anfzg2

no...i deposit to my credit
BUT im accept offer from bot MORE THAN 10 MINUTES, perhaps because of it, the error occurred

The 3 wildfire case keys shown in your screenshot were already credited.

You can look for "Deposit (2196230) 2016-03-27 11:19 3.1800" in your credit deposit log.


The 3 wildfire case keys shown in your screenshot were already credited.

You can look for "Deposit (2196230) 2016-03-27 11:19 3.1800" in your credit deposit log.


where I can see that deposit log ?


The 3 wildfire case keys shown in your screenshot were already credited.

You can look for "Deposit (2196230) 2016-03-27 11:19 3.1800" in your credit deposit log.


where I can see that deposit log ?

https://dispenser.tf/view_key_credit/

There is a button "Key Credit Ledger".


The 3 wildfire case keys shown in your screenshot were already credited.

You can look for "Deposit (2196230) 2016-03-27 11:19 3.1800" in your credit deposit log.


where I can see that deposit log ?

https://dispenser.tf/view_key_credit/

There is a button "Key Credit Ledger".


okay i see it,
and right, im missing my 3 Credit from my 3 WILDFIRE KEYS

See in 27 march, i deposit 3 Times
-3:25pm = Revolver Keys (3) = CREDITED
-10:20am = Wildfire Keys (3) = CREDITED
-10:13am = Wildfire Keys (3) = MISSING !!


the proof = http://prntscr.com/antn3s
http://prntscr.com/antn3s
http://prntscr.com/antn3s


i said before, im accept bot over 10 Minutes, might be a problem because it
Thanks


The 3 wildfire case keys shown in your screenshot were already credited.

You can look for "Deposit (2196230) 2016-03-27 11:19 3.1800" in your credit deposit log.


where I can see that deposit log ?

https://dispenser.tf/view_key_credit/

There is a button "Key Credit Ledger".


okay i see it,
and right, im missing my 3 Credit from my 3 WILDFIRE KEYS

See in 27 march, i deposit 3 Times
-3:25pm = Revolver Keys (3) = CREDITED
-10:20am = Wildfire Keys (3) = CREDITED
-10:13am = Wildfire Keys (3) = MISSING !!


the proof = http://prntscr.com/antn3s
http://prntscr.com/antn3s
http://prntscr.com/antn3s


i said before, im accept bot over 10 Minutes, might be a problem because it
Thanks

This is what I said at my first reply: You deposited some keys to your shop bot instead of the credit bot.

Dispenser 03 (Lv.1) is a shop bot.
Dispenser.tf Vault XX are credit storage bots.

You still have 3 keys in your shop inventory. I guess they are from your "missing" deposit.

deposit my gift to my bot and i cant place it on the market place
https://pp.vk.me/c630317/v630317809/2e428/Yn5k8dT-oXY.jpg
https://pp.vk.me/c630317/v630317809/2e431/n8VFeh0O29o.jpg

1. Valve Complete Pack (https://dispenser.tf/market/20742/)
2. 2209911 Exchange fandelost + jes <3's Item Shop Unstoppable's Bot Queuing Queuing

DARK SOULS™: Prepare To Die™ Edition (2 gifts)
they are visible at steam
http://steamcommunity.com/profiles/76561198078073927/inventory/

but invisible at dispenser and I can't withdraw them

EDIT: thanks!

1. 1x untradable Rocket League (https://dispenser.tf/market/15662)
2. 2016-04-23 19:32 . Bought 9 but only 8 were delivered to my bot

Also the number of total gifts that i can see on site is lower than the actual number of gifts that are in my bot inventory, 6 gifts are not showing up (4 of them are rocket league and 2 some other gifts)

1. 1x untradable Rocket League (https://dispenser.tf/market/15662)
2. 2016-04-23 19:32 . Bought 9 but only 8 were delivered to my bot

Also the number of total gifts that i can see on site is lower than the actual number of gifts that are in my bot inventory, 6 gifts are not showing up (4 of them are rocket league and 2 some other gifts)

Will be sending you the Rocket League gift to your account.

1. 1x untradable Rocket League (https://dispenser.tf/market/15662)
2. 2016-04-23 19:32 . Bought 9 but only 8 were delivered to my bot

Also the number of total gifts that i can see on site is lower than the actual number of gifts that are in my bot inventory, 6 gifts are not showing up (4 of them are rocket league and 2 some other gifts)

Will be sending you the Rocket League gift to your account.

Got it, ty :)

Can you sent me back my csgo skins ? I put in on my bot, and now i cant withdraw back..

https://dispenser.tf/isoo