Forum/Support Market
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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Wow thanks for the fast support :D .
The festive axtinguisher is back now, still greyed out, but I'm sure this will fix itself soon enough.

Edit: Nope, didn't fix itself.

Edit²: Now it's back, thanks a lot!

Edit³:

Just remembered, I gave Dota 2 to a bot some time ago, it's still missing I think it was one of my old bots, can't remember it's name, hope you have a keep a history of it.

Just remembered, I gave Dota 2 to a bot some time ago, it's still missing I think it was one of my old bots, can't remember it's name, hope you have a keep a history of it.


If you still need to know the name of the bot that you traded Dota2 to, it will be in your inventory history in Steam

You can also look at your User History at Dispenser.tf, but there may be no information there.

Just remembered, I gave Dota 2 to a bot some time ago, it's still missing I think it was one of my old bots, can't remember it's name, hope you have a keep a history of it.


If you still need to know the name of the bot that you traded Dota2 to, it will be in your inventory history in Steam

You can also look at your User History at Dispenser.tf, but there may be no information there.



Thank you, didn't think of that!

It was Dispenser 125 (Lv.2) , he doesn't have it in his inventory, but I traded it to him.

Just remembered, I gave Dota 2 to a bot some time ago, it's still missing I think it was one of my old bots, can't remember it's name, hope you have a keep a history of it.


If you still need to know the name of the bot that you traded Dota2 to, it will be in your inventory history in Steam

You can also look at your User History at Dispenser.tf, but there may be no information there.



Thank you, didn't think of that!

It was Dispenser 125 (Lv.2) , he doesn't have it in his inventory, but I traded it to him.

No dota2 is found in these few days. But if 2 scraps is good for you, I would just 'buy' it off you?

Just remembered, I gave Dota 2 to a bot some time ago, it's still missing I think it was one of my old bots, can't remember it's name, hope you have a keep a history of it.


If you still need to know the name of the bot that you traded Dota2 to, it will be in your inventory history in Steam

You can also look at your User History at Dispenser.tf, but there may be no information there.



Thank you, didn't think of that!

It was Dispenser 125 (Lv.2) , he doesn't have it in his inventory, but I traded it to him.

No dota2 is found in these few days. But if 2 scraps is good for you, I would just 'buy' it off you?



You haven't found it? Well, then you don't have to buy it from me, I don't want to look like an liar.
If you want to "buy" it anyway, 2 scraps in credits would be my favorite option.

Just remembered, I gave Dota 2 to a bot some time ago, it's still missing I think it was one of my old bots, can't remember it's name, hope you have a keep a history of it.


If you still need to know the name of the bot that you traded Dota2 to, it will be in your inventory history in Steam

You can also look at your User History at Dispenser.tf, but there may be no information there.



Thank you, didn't think of that!

It was Dispenser 125 (Lv.2) , he doesn't have it in his inventory, but I traded it to him.

No dota2 is found in these few days. But if 2 scraps is good for you, I would just 'buy' it off you?



You haven't found it? Well, then you don't have to buy it from me, I don't want to look like an liar.
If you want to "buy" it anyway, 2 scraps in credits would be my favorite option.

I am not doubting you since your inventory history suggests that you have deposited it.
I will give you 0.22 credit for the lost.

I had a hunted bat out of hell in my inventory which was never bought and just disappeared from my shop inventory and a blank space fills where it once was.

I had a hunted bat out of hell in my inventory which was never bought and just disappeared from my shop inventory and a blank space fills where it once was.


fixed a bug and the bat outta hell should be shown now.

Thank you.

Nevermind, problem sorted itself out.

Edit: Items are back where they should be. Thank you very much! :)

Initiated a trade with bot Dispenser 105 (Lv. 2). Gave the following:

"Dispenser 105 (Lv.2): Accepted: 2 Pyrovision Goggles, A Whiff of the Old Brimstone, A Distinctive Lack of Hue Rail Spikes, A Distinctive Lack of Hue Fancy Dress Uniform, 2 Dillinger's Duffel, Pink as Hell Cremator's Conscience, Mutton Mann, Big Steel Jaw of Summer Fun, A Distinctive Lack of Hue Bearded Bombardier, Distinguished Rogue, Photo Badge #6242, Crocodile Smile, Der Wintermantel, 2 Pink as Hell Dr. Whoa, 2 Surgeon's Stethoscope, Vintage A Distinctive Lack of Hue Whiskered Gentleman, Aladdin's Private Reserve, 2 Physician's Procedure Mask, Last Breath, Large Luchadore, A Distinctive Lack of Hue Texas Half-Pants, Deus Specs, Smissmas Wreath, Uncraftable Mann Co. Orange Fast Learner, Kringle Collection, Snapped Pupil, A Distinctive Lack of Hue Hat of Cards, Archimedes, 2 A Distinctive Lack of Hue Bird-Man of Aberdeen, 2 Sight for Sore Eyes, Flight of the Monarch, Teddy Roosebelt, A Distinctive Lack of Hue Prairie Heel Biters, A Distinctive Lack of Hue Digit Divulger, Security Shades, Liquor Locker, Haunted The Bitter Taste of Defeat and Lime Sir Hootsalot, Winter Wonderland Wrap, Idea Tube, 2 Clan Pride, Genuine A Distinctive Lack of Hue Siberian Sophisticate, A Distinctive Lack of Hue Merc's Muffler, A Distinctive Lack of Hue Business Casual, Triad Trinket, Nine-Pipe Problem, HazMat Headcase, Genuine King of Scotland Cape, Builder's Blueprints, Cut Throat Concierge, Vintage A Distinctive Lack of Hue Physician's Procedure Mask, Reindoonicorn, Bootie Time, Australium Gold Track Terrorizer, Bonk Boy #16572, Pocket Purrer, 2 Noble Hatter's Violet Made Man, Koala Compact, Apparition's Aspect, Medic Mech-bag, Heavy's Hockey Hair, 2 A Distinctive Lack of Hue Villain's Veil, Le Party Phantom, Boston Boom-Bringer, A Distinctive Lack of Hue Rogue's Col Roule, A Distinctive Lack of Hue Fast Learner, Flunkyware, Tuxxy, Itsy Bitsy Spyer, 3 A Distinctive Lack of Hue Spectre's Spectacles, Stocking Stuffer, A Distinctive Lack of Hue Texas Ten Gallon, A Distinctive Lack of Hue Ornament Armament, 2 Vintage An Extraordinary Abundance of Tinge Camera Beard, 2 Balloonicorn. Your shop has 102 slots left."

The items never went into my shop. After about five or so minutes I checked to make sure that they weren't still in my own inventory (they aren't), and checked my shop's inventory-- still aren't there. Just tried adding in a Silver Botkiller Flame Thrower a few minutes ago, and it went through just fine.

Any help would be appreciated. Apologies if I've done something wrong, I'd just like to ensure the items I want to sell make it into my shop safely.

Screenshot 1: http://i.imgur.com/QBbJi.png
Screenshot 2: http://i.imgur.com/jAXPI.png

Should be fixed. Check if there is anything missing.

I don't seem to have my soldier's slope scopers, i tried to have it exchanged to my backpack but now it's grayed out in my dispenser shop and it doesn't appear in my backpack, another problem is that exchanges don't work because that one item is gone.

Edit: It's back, so never mind! Late sync i guess :/

I'm missing a copy of Dota2
http://i.imgur.com/w7B9y.png
Somewhere between Jan 17 9:21am and 10:17pm 1 copy of Dota2 "disappeared"
It still appears in the bot's inventory http://steamcommunity.com/profiles/76561198073261685

Edit:seems to be resolved

Missing a 1 refined and 1 reclaimed. Traded a hat for the metals in an offline purchase, now the metal is greyed out in my inventory and has been for a day now. Help would be much appreciated.