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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Hey Joto,
My trading cards aren't showing up after exchanging them, they're not "verifying"

It's fixed. Our server internet has broken yesterday and might be causing the problem.

I have just traded some items to your bot and everything was right but when I finished the trade it didn't say "accepted: ....." and the items was not added to my dispenser inventory.

1. Genuine anger + gen AWP + 2x grey paints + 1 green paint
2. http://i.imgur.com/hnaG0LT.png, http://dispenser.tf/id/76561198000833485 ~ it's not in my inventory

I have just traded some items to your bot and everything was right but when I finished the trade it didn't say "accepted: ....." and the items was not added to my dispenser inventory.

1. Genuine anger + gen AWP + 2x grey paints + 1 green paint
2. http://i.imgur.com/hnaG0LT.png, http://dispenser.tf/id/76561198000833485 ~ it's not in my inventory

Fixed for now, sorry for the inconvenience.
Looks like there is a little bug about paints.

Transfered items not available to use, greyed.


Transfer (Completed)
Aug. 20, 2013, 3:29 a.m.

Exchange (Completed)
Aug. 28, 2013, 6:39 a.m. 490510, Verified

However none of the items are appearing in my shop:
Backpack Expander, Football Helmet, Batter's Helmet, Vintage Football Helmet, Gift Wrap, Genuine Machina, Genuine Sharpened Volcano Fragment, Genuine Sun-on-a-Stick, The Fast Learner, Strange Minigun, Taunt: The High Five!, Scrap Metal, Scrap Metal, Scrap Metal, Scrap Metal.

Apologies for the late report, thought I'd give it a chance to update and been busy since :)

Edits: I also seem to have more ghost items, went to withdraw some of the summer crates and had 'can't offer item' error, are these issues related? :S Confirmed ghost items: strange homewrecker, strange fireaxe, 3 x red coolers, 1 x orange cooler, 1 x green cooler, 1 x aqua cooler, 2 x blue cooler, 1 x brown cooler, 2 x black cooler, 1 x candy cane, [maybe more, think that's it though!]

I traded my bot 4 Genuine Ham Shanks and 4 Ref, but they won't show up.
Trade ID: 492473
I traded the bot on September 2, 2013. 1:05 A.M.

I lost some Googol Glass Eyes to Dispenser 86. Probably because I relocated too fast.
Trade ID 492506

Exchange (Completed)
Sept. 2, 2013, 4:08 p.m. 492490, Verified

The items I took are still listed and the items I deposited are not showing up.

I traded some of my items to Dispenser Bot 8 and it wasn't showing up in my inventory, I gave the bot 5 Scrap.

Guys check your inventory and see if there are still anything missing. :)

Guys check your inventory and see if there are still anything missing. :)


Thanks man :D

Hello :]
After a few failed attempts to withdraw my items they gone missing.
Shop history says Rollback was completed but items did not show (task ID: 493419)
Dispenser 63 (http://steamcommunity.com/profiles/76561198075741931/inventory/)
1. Items missing:
- Powdered Practitioner, level 12, Original ID 1780970019
- Powdered Practitioner, level 43, Original ID 1782803589

Other 3 hats are still showing in my inv, so there's only 2 missing.
Please help! :]

Hello :]
After a few failed attempts to withdraw my items they gone missing.
Shop history says Rollback was completed but items did not show (task ID: 493419)
Dispenser 63 (http://steamcommunity.com/profiles/76561198075741931/inventory/)
1. Items missing:
- Powdered Practitioner, level 12, Original ID 1780970019
- Powdered Practitioner, level 43, Original ID 1782803589

Other 3 hats are still showing in my inv, so there's only 2 missing.
Please help! :]

Okay, got it fixed.

Thank you! <3

Guys check your inventory and see if there are still anything missing.

Hello, as i wrote in bugthread, i lost a loose cannon. TradeID 492476.
The weapon is not important, but i like to know what happen to this.
Also i like to know how i can find the Original ID of a weapon, like Alex did with the hats?
Thank you very much.