Forum/Support Market
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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Hey dispenser.
Waiting for fix mщку than 10 days

I put in the shop 10 CS:GO gift but after the last page refresh I saw that I had left only 9 gifts
Missing 1 Counter-Strike: Global Offensive Gift or 2 TF2 keys.
http://i.imgur.com/SLgMtBp.jpg
http://i.imgur.com/46gNrY0.jpg

ty fixed!

now ok

2 -25% Pixel Piracy coupon
1 -50% Endless Space coupon

http://imgur.com/5AEuA0u

Hey Joto,
There's a lot of ghost items in my shop's inventory could you possibly fix it, also some items when withdrawing result in a "UNABLE TO OFFER ITEM" and permanent item error or something...

Thanks a bunch!

exchange 829311 - 14 coupons didn't exchange to into my shop.

missing 16 tf2 keys, 5 ref, 3 rec, 10 dota2 keys atm, can't see them in shop's inventory. also localized ghost items in separate $ trade. thank you in advance as always

Everyone's problem should be fixed.

zkminut: The gift is in the bot but I cannot get it back to your inv. The Steam API seems acting weird at this time and not giving the correct data. I will check it again tomorrow.

I made a few big trades 30 minutes ago , all of them counted except one .
The one that didn't get counted included Name tags , Desc tags , Decals , Paints ...
hope you'll fix it soon :)

now ok

1: Half Life 2
2: it still in my bots inventory but i cant access it in the store page, which kinda makes me wonder if there are any other items in my bots backpack that arent registering with the site? Thanks for looking into this and have a good day! ^_^

1. Assassin's Creed 2 Deluxe x1, Assassin's Creed Brotherhood x1
2. They were in pool offer, then just disappeared on March 26-27 when I logged in.

I need some info:

1. Did you purchase the game from safe source and have made sure that the gifts are not revoked?
2. What were you selling the games for?


1. I got them through Steam Store on sale, so they can't be revoked.
2. I selling thef for 2 TF2/D2/CSGO keys each.

fixed

Hi,i lost an awp asiimov after u removed it from market,also it has nametag 'oneshot',thanks in advance :)

Edit: ok it's back

6 tf2 keys 5 ref aren't at shop being at steam inv,
2 ghost gifts localized at the $ trade, thank you in advance as always!

hello !!!

i had just added 13 items to my inventory, had 3 items already stored, had made a bunch of trade offers for my store. was looking at a few things on site, went back to my stoare and all 16 items has just vanished into thin air leving me with 0/50 items showing and no trade showing anymore. looking at my shop history it shows what i added and subtracted, the last batch of 13 games added on april 3, 2014 at 11:25 am, then abut 20 mintues later they all just vanished from your system. the next line of history shows me (Exchange (system error) on april 3, 2014 at 12:16 pm 834661 verified but it wasnt almost 13 hours , the entire inventory vanished about 20 minutes or so after i added the last 13 games. please help me solve this issue as i have added joto to steam for further assitance thank you for your time

edit thank you problem is solved :o)