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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

now ok

Missing several items from trades which show up empty on the bot. The last one being transaction "836078", which is missing 6 keys and still shows the "rust" gift which was traded out. For the other empty trades I'd have to try and ask around what was traded there but you probably should be able to see them in any case.

Within the past hour I wanted to put two coupons up in my shop (25% off Broken Age and 75% off Return to Mysterious Island), but they've yet to appear. I checked the lost items inventory and they're not in there.

Restored all items.

MrSnowball: I think what are missing from your inventory is 6 keys. I have restored the keys.

Restored all items.

MrSnowball: I think what are missing from your inventory is 6 keys. I have restored the keys.


Thanks a lot, yes, it was 6 keys :)

i saw your post saying it was fixed but for some reason i still see those ghost items in my inventory and still missing those keys and ref (and 2 keys more) (can see them at inventory after i take everything out, sadly can't point out origin of them) :( can you look into it again for me?

edit: currently missing 12 keys and 5 ref

Not exactly 'missing' items, but my shop shows 4 TF2 keys from a gift purchase and I already traded them to my inventory, but they're still showing in my items and therefore using 4 slots... If you could take a look on this, please, I would appreciate! Thanks.

Edit: All fine now. Thanks! :)

First time I used this new trade offer feature and I added some items , don't see them in my inventory tho :(

tried new adding system and seems items were lost in transition (2 Viscera Cleanup Detail gifts, April 8, 2014, 1:12 p.m., 848603 transaction), they are still at dispenser.tf logistic inventory after few hours. at first they were marked as getting delivered but after waiting for a bit they were unmarked and I tried to create trade but seems one of them got deleted when someone tried to purchase it after inventory consistency check and second one after I tried to take it back. ;( thank you for the new consistency check feature but I'd like to say that any inventory manipulations should be shown or reflected at history especially including those that just remove items from your shop's inventory. Also I think new matching system should be reviewed, it couldn't find matching items at my backpack even though I had them, I'm not sure what's the problem here and how exactly you're trying to find necessary items but I'd like to remind that there are keys that were transformed to the usual ones after events and they obviously have different defindex (or those items were still needed to be accepted at inventory) probably I sound like complete ignorant here but I believe any feedback will be good at the moment and as matter of fact, matching system is very crucial part in the new system but after first try it failed to deliver on necessary function.

also missing some tf2 items: 4keys, 10ref

edit: maybe I don't understand something but how long it takes to transfer items to bot because I decided to transfer euro truck simulator 2 (April 8, 2014, 7:46 p.m. 849174) and seems it's exactly the same story :(

I sent 4 Rust about half an hour ago or so. They seem to be stacked in Logistic's Bot inventory. I included the adress code in message.

tried new adding system and seems items were lost in transition (2 Viscera Cleanup Detail gifts, April 8, 2014, 1:12 p.m., 848603 transaction), they are still at dispenser.tf logistic inventory after few hours. at first they were marked as getting delivered but after waiting for a bit they were unmarked and I tried to create trade but seems one of them got deleted when someone tried to purchase it after inventory consistency check and second one after I tried to take it back. ;( thank you for the new consistency check feature but I'd like to say that any inventory manipulations should be shown or reflected at history especially including those that just remove items from your shop's inventory. Also I think new matching system should be reviewed, it couldn't find matching items at my backpack even though I had them, I'm not sure what's the problem here and how exactly you're trying to find necessary items but I'd like to remind that there are keys that were transformed to the usual ones after events and they obviously have different defindex (or those items were still needed to be accepted at inventory) probably I sound like complete ignorant here but I believe any feedback will be good at the moment and as matter of fact, matching system is very crucial part in the new system but after first try it failed to deliver on necessary function.

also missing some tf2 items: 4keys, 10ref

edit: maybe I don't understand something but how long it takes to transfer items to bot because I decided to transfer euro truck simulator 2 (April 8, 2014, 7:46 p.m. 849174) and seems it's exactly the same story :(

There is some possible glitch that cause item not transferring by the logistic if it encounters certain error when trying to send or accept trade offer. This is being looked at and will be improved greatly in 1-2 days. As the time being I will move the items myself if I found them stuck. :]

I am a little new to this site, and when I put metals into the Credits page (gave metals to the bot for it) I haven't got a refresh for the credits. So, I just pretty much lost around 6.22 refined. Anyone, help? Thanks.

I am a little new to this site, and when I put metals into the Credits page (gave metals to the bot for it) I haven't got a refresh for the credits. So, I just pretty much lost around 6.22 refined. Anyone, help? Thanks.

Can you post the transaction history with the bot (Trade Offer History that bot has accepted your metal), thanks.

I've 2 keys in my bot inventory (http://steamcommunity.com/profiles/76561198061790154/inventory/#440) but I don't see them in dispenser.tf so I can't withdraw.

Thanks for your time!

i have lost 4 Evoland, i don't know which is the trade history http://gyazo.com/ac4b1aca71a12981587a7c9b98e02551
now it isn't show in the shop history. Recovered.