Forum/Support Market
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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

I had 12 items for sale, each selling for a scrap, I now have one item and three scrap.

Bot is dispenser #14.


Do you remember what items they were?

I had 12 items for sale, each selling for a scrap, I now have one item and three scrap.

Bot is dispenser #14.


Do you remember what items they were?


They were all newish weapons, Beggers Bazooka, Cleaners Carbine, Red-tape Recorder, Pretty Boys PP, etc. + I think maybe 2 fall crates.

The last time I checked my history there was a record of the transactions, but it looks like that is no longer there. I remember It was 2 or three transactions, but all going to the same seller.

I am not really concerned with getting anything back, but am a little hesitant to list anything any more valuable until things are running a bit more smoothly.

Great site by the way. Trading is going to get much easier when you get everything running and a good user base, and I will be happy to kick in a few bucks to support it as soon as you get donations going.

thanks.

I had 12 items for sale, each selling for a scrap, I now have one item and three scrap.

Bot is dispenser #14.


Do you remember what items they were?


They were all newish weapons, Beggers Bazooka, Cleaners Carbine, Red-tape Recorder, Pretty Boys PP, etc. + I think maybe 2 fall crates.

The last time I checked my history there was a record of the transactions, but it looks like that is no longer there. I remember It was 2 or three transactions, but all going to the same seller.

I am not really concerned with getting anything back, but am a little hesitant to list anything any more valuable until things are running a bit more smoothly.

Great site by the way. Trading is going to get much easier when you get everything running and a good user base, and I will be happy to kick in a few bucks to support it as soon as you get donations going.

thanks.


I deposited 2 weapons and 2 reclaimed in your inventory to compensate your loss.

Sold a strange for 2 rec. Bot gave me 1. No more rec left in dispenser.

NVM they were in my credits. Stupid me :)

resolved... items now appear in credits

I just tried to retrieve a Prince Tavish's Crown from my inventory, but the bot didn't confirm the trade, causing the trade to time out. The crown disappeared from my inventory though.

I am missing a series #3 crate from my inventory. I was selling it for 1 scrap metal, and for some reason the trade greyed itself out. When I manually cancelled the trade, the crate did not return to my inventory. The trade bot it was on was Dispenser 07.

Just deposited 4 crates and and they didn't show up. one series #2, one series #3 and two series #4.

crn: Retrieved.
Illegal Operation: maybe the scrap is in your credit?
Ripberger: Retrieved.

edit: Nevermind, I think the greyed out trade confused me.

Missing a Uncraftable Fedora that i was selling for a Reclaimed. Don't have any credit for it, but i can't find the fedora either. My bot is #23

EDIT: checked the history, someone was Going to buy it, but the session expired, i didn't get my fedora back. Hope this helps.

Missing a Uncraftable Fedora that i was selling for a Reclaimed. Don't have any credit for it, but i can't find the fedora either. My bot is #23

EDIT: checked the history, someone was Going to buy it, but the session expired, i didn't get my fedora back. Hope this helps.


There is not any uncraftable fedora on the bot though. Are you sure you did not get any metal/credit? There are only some unassigned stranges weapons on the bot.

Anyway we have come to notice that many missing items are causing by people canceling their trade. We hope to get this fixed soon.

Missing a Uncraftable Fedora that i was selling for a Reclaimed. Don't have any credit for it, but i can't find the fedora either. My bot is #23

EDIT: checked the history, someone was Going to buy it, but the session expired, i didn't get my fedora back. Hope this helps.


There is not any uncraftable fedora on the bot though. Are you sure you did not get any metal/credit? There are only some unassigned stranges weapons on the bot.

Anyway we have come to notice that many missing items are causing by people canceling their trade. We hope to get this fixed soon.


Im sure there isn't any credit. that's what i checked first.

Missing a Uncraftable Fedora that i was selling for a Reclaimed. Don't have any credit for it, but i can't find the fedora either. My bot is #23

EDIT: checked the history, someone was Going to buy it, but the session expired, i didn't get my fedora back. Hope this helps.


There is not any uncraftable fedora on the bot though. Are you sure you did not get any metal/credit? There are only some unassigned stranges weapons on the bot.

Anyway we have come to notice that many missing items are causing by people canceling their trade. We hope to get this fixed soon.


Im sure there isn't any credit. that's what i checked first.


Nevermind. Someone bought your hat with credit but it seems the system failed to add credit to your account. I would give you back 1 rec after we fix the problem.