Forum/Support Market
Busy icon
Missing Items
Problems, Dispenser.tf, Announcement
Sept. 16, 2012, 4:18 a.m. (Last edited by Joto on Sept. 16, 2012, 4:18 a.m.)
If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

April 30, 2014, 9:46 a.m.
All items are retrieved.

Samcole: Looking at the trade history there are indeed 2x Tropico 5 missing. There is always a chance that they are revoked. If you did not buy these gifts with money but traded them from someone else, I would suggest you to write a support ticket and see if they are revoked. Sometimes gifts gone missing but later reappear here. :)

April 30, 2014, 10:02 a.m.
All items are retrieved.

Samcole: Looking at the trade history there are indeed 2x Tropico 5 missing. There is always a chance that they are revoked. If you did not buy these gifts with money but traded them from someone else, I would suggest you to write a support ticket and see if they are revoked. Sometimes gifts gone missing but later reappear here. :)


Thank you very much for the quick response. Writing a support ticket now. Have a nice day, good sir! :)

April 30, 2014, 7:18 p.m. (Last edited by AR on May 2, 2014, 6:27 a.m.)
All items are retrieved? Well, i didn't get anything to my inventory. Are my 2 refs too insignificant or something? Or do you need any other proof? Maybe i need to wait more?

Edit: Thank you. All problems solved.

April 30, 2014, 10:08 p.m. (Last edited by Paul Newman on May 5, 2014, 12:03 p.m.)
1. AC3 Standard gift
2. Trade history http://gyazo.com/b72ea36d03fa3d45d5a5ddc9756ed0fd

Trade offer with error http://gyazo.com/31c7c8fe7f3a20720af460226604a5cd
Item is in bot's inventory http://gyazo.com/ed67bef929cbf031aa4ab50cafb99242 http://steamcommunity.com/profiles/76561198051524608
Not appeared in my dispenser inventory http://gyazo.com/88e1452ebd1943cc48d31476901522e7

upd: In inventory now, wish i got some notification about that

May 2, 2014, 3:05 a.m.
Didn't know about this thread, so already had made a different thread: http://dispenser.tf/forum/view/7985/

Please help me.

May 2, 2014, 5:53 a.m.
All items are retrieved? Well, i didn't get anything to my inventory. Are my 2 refs too insignificant or something? Or do you need any other proof? Maybe i need to wait more?

Sorry maybe I missed your post. :|

May 2, 2014, 5:56 a.m. (Last edited by Joto on May 2, 2014, 5:56 a.m.)
All items are retrieved.

Samcole: Looking at the trade history there are indeed 2x Tropico 5 missing. There is always a chance that they are revoked. If you did not buy these gifts with money but traded them from someone else, I would suggest you to write a support ticket and see if they are revoked. Sometimes gifts gone missing but later reappear here. :)


Thank you very much for the quick response. Writing a support ticket now. Have a nice day, good sir! :)

Looking at your bot again seems the 2x Tropico 5 are restored?

May 2, 2014, 11:08 a.m.
All items are retrieved.

Samcole: Looking at the trade history there are indeed 2x Tropico 5 missing. There is always a chance that they are revoked. If you did not buy these gifts with money but traded them from someone else, I would suggest you to write a support ticket and see if they are revoked. Sometimes gifts gone missing but later reappear here. :)


Thank you very much for the quick response. Writing a support ticket now. Have a nice day, good sir! :)

Looking at your bot again seems the 2x Tropico 5 are restored?


No, I added another 7 copies 30 Apr 8:52pm (deposited 12 copies all in all). Then I withdrew 2 copies the next day and also sold 2 copies. I should have 8 copies left on my bot but I only have 5. So 3 copies are missing. Sorry about the Tropico 4, I thought I was missing a copy but I wasn't. I just miscalculated. I've already sent a ticket to steam support. The person I bought the games from is already banned from trading. He has scammed a lot of people actually, not just me.

I can confirm that your system/bot had nothing to do with the disappearance of the gifts from my bot's inventory. Sorry for the trouble I've caused you. I really appreciate your help. Again, thank you so much! :)

May 4, 2014, 2:13 a.m.
Hey, a trade wasn't processed and 2 games (Call of Duty 4 Modern Warfare and CAll of Duty World at War) are "lost" in bot's inventory, can you guys please fix it asap?

"3 May
You traded with FSP's Bot. 4:19pm
–Call of Duty® 4: Modern Warfare®, Call of Duty: World at War"

May 4, 2014, 3:30 a.m. (Last edited by Mishiro Usui on May 6, 2014, 5:29 p.m.)
*Resolved*
1. Archimedes
2. http://puu.sh/8yjCt.png
I posted this back on the 14th April, however i've been busy and only just realised it was never resolved. :)

May 4, 2014, 11:17 p.m. (Last edited by erz on May 5, 2014, 3:07 p.m.)
SOLVED

I connect from a new web device and can not send bot games for 7 days, I told my brother that if I could send 2 x Sniper Elite: Nazi Zombie Army 2 (RU / CIS) directly to my bot vip by passing the link thinking trade offer that could, the trader bot accept the offer but no games in the inventory or on the web.

my bot http://steamcommunity.com/profiles/76561198056074571 picture http://i.imgur.com/Mww8uFx.png

I can not add the bot as a friend to do it from the client?

thanks

May 4, 2014, 11:38 p.m.
9 nonredeemable tf2 keys

May 5, 2014, 3 a.m.
I sold some games for Tf2 keys but i can't see tf2 keys in my bot's inventory from the trades...

May 5, 2014, 5:14 a.m.
I connect from a new web device and can not send bot games for 7 days, I told my brother that if I could send 2 x Sniper Elite: Nazi Zombie Army 2 (RU / CIS) directly to my bot vip by passing the link thinking trade offer that could, the trader bot accept the offer but no games in the inventory or on the web.

my bot http://steamcommunity.com/profiles/76561198056074571 picture http://i.imgur.com/Mww8uFx.png

I can not add the bot as a friend to do it from the client?

thanks

No, you cannot use other people's trade offer URL to send item to others. You either 1. Put the items in your own inventory then use 'Transfer' option or 2. You enter other people's shop address to the trade offer message field during deposit. The shop address is not the trade offer URL it's a 40 characters long string you see under 'My Shop'.

Also, if your old device still exists you can use it to trade in this 7 days while waiting for your new device to work.

Now the items are probably in your brother's shop. Use the method I mention above to transfer them.

May 5, 2014, 11:55 a.m. (Last edited by erz on May 5, 2014, 2:54 p.m.)
I connect from a new web device and can not send bot games for 7 days, I told my brother that if I could send 2 x Sniper Elite: Nazi Zombie Army 2 (RU / CIS) directly to my bot vip by passing the link thinking trade offer that could, the trader bot accept the offer but no games in the inventory or on the web.

my bot http://steamcommunity.com/profiles/76561198056074571 picture http://i.imgur.com/Mww8uFx.png

I can not add the bot as a friend to do it from the client?

thanks

No, you cannot use other people's trade offer URL to send item to others. You either 1. Put the items in your own inventory then use 'Transfer' option or 2. You enter other people's shop address to the trade offer message field during deposit. The shop address is not the trade offer URL it's a 40 characters long string you see under 'My Shop'.

Also, if your old device still exists you can use it to trade in this 7 days while waiting for your new device to work.

Now the items are probably in your brother's shop. Use the method I mention above to transfer them.


old and new device is the same web browser in same pc so I can not use trade offer for web single customer, you can not add the bot as my friend so you can do it from the client?
Top Back
 
About
This Site Usage Terms
Getting Started
Deposit Keys Deposit Inventory
Support
Help Documentation Forum
Premium Payment
PayPal/Bitcoin Steam Items