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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Fix the damn slow registration process with steam API. Or put this note on your site header so that it is CLEARLY visible on all site pages

How can you put them in at the first place as a free user?


So I can't put game copies on inventory as free user? Didn't know that. Is there anyway to get them back?

No, I am not sure if the bots have ever taken them. Can you show me your inventory history that you traded games to 'Dispenser.tf Logistics'?

EDIT: irems restored

Have unregistered in system trade since yesterday:
http://i.imgur.com/8iXpGgn.png
Keys don't appear in dispenser inventory, but laying in bot's steam inventory.

i cant see my 9xtf2 keys and 1x tod on site. they're in bot inventory.


..

edit : thanks



Fixed, thanks

missing items: 4 CSGO keys

description: i withdrew 6 CSGO keys from my dispenser, two at a time, received only 2 keys of the first transaction, the rest of 4 keys of the later 2 transactions are not visible neither in my inventory nor in my dispenser's inventory and not even in my bot's inventory, please help

3 Sep
You traded with KommandantX's Bot. 11:48am
+CS:GO Case Key, CS:GO Case Key
3 Sep
You traded with KommandantX's Bot. 11:47am
+CS:GO Case Key, CS:GO Case Key


EDIT: SOLVED THANKS! :D

Items missing: 6 Ear Buds
03 September 2014, 05:04:09 EDT 何夜 sold 4 buds to the bot.

I had enough left on the bot to buy 6 more and the trade is no longer open. I went to the bots steam inventory history and it shows the same person sold 6 more to the bot roughly 8 minutes later.

1. 3 TF2 key,someone bought a game from me,they are in my bots inventory but i cannot see them on the site (this has been going on for like 7 hours now
2. http://gyazo.com/e78b2342718699d87c165621adbfeeff all my inventory history for the bot
my stock according to the site is http://gyazo.com/aadc52abb0790e523159f6d9e7717e56
but the bot has 3 keys

Dear Joto,

Sent those (http://i.imgur.com/FjmNHEv.jpg) items to my bot, they are in its inventory but yet i can't see them throught the website.

Please Fix, thanks :)

I tried to withdraw approx 130-140 keys, but it failed (I couldn't accept the trade offer), and the dispenser inventory isn't showing them.

Please fix it

I tried to withdraw approx 130-140 keys, but it failed (I couldn't accept the trade offer), and the dispenser inventory isn't showing them.

Please fix it


Weird, my 130 tf2 keys appeared again (my 6 csgo keys didn't) I tried to withdraw the 130 keys a few times, but it constantly gave me Steam error (2) while I tried to accept the trade offer from the bot, now after a few tries, the dispenser inventory shows as if I only had 76 tf2 keys, but I didn't withdraw any of those 130....

I hate when steam is this buggy.

Only my 6 csgo keys are missing still


Withdrew TF2 keys, but they are still available at store page. Tried to refresh page - still there.

1. 4 GRID Autosport
2. 7 Sep You traded with Claymore's Game Store. 3:17am

No log on "Shop Transactions" but I can find a log on "Steam Inventory History"
I can't withdraw them

also, I can see 6 Call of Duty Ghosts in my shop, but I withdrew 3 copies(must be 3 left)

please fix

EDIT: fixed, thx!

I put a bunch of keys in my dispenser shop and in the inventory section I can see and withdraw only 1 key.. what? I donated to this site expecting atleast that I can trade regular keys or stuff like that, I only get huge delays, lags.. and now missing items (keys) ? :(
Here is the screenshot: I put these keys and this is my last transaction: http://www.dodaj.rs/f/T/f2/1y8Vw1Xb/capture.png

I would really appreaciate if I can get my keys back!

I put a bunch of keys in my dispenser shop and in the inventory section I can see and withdraw only 1 key.. what? I donated to this site expecting atleast that I can trade regular keys or stuff like that, I only get huge delays, lags.. and now missing items (keys) ? :(
Here is the screenshot: I put these keys and this is my last transaction: http://www.dodaj.rs/f/T/f2/1y8Vw1Xb/capture.png

I would really appreaciate if I can get my keys back!

Sorry to break that to you our site won't be ever close to bug-free unless Valve improves its Item API, especially the CS:GO one. So please do expect temporary missing item is a common occurrence here.