If you have lost items, please report with the following information:
1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)
I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.
*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.
Also, please edit your post if your lost items has already restored.
NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies
|
|
March 23, 2015, 10:46 p.m.
(Last edited by Provola Tartufina on March 24, 2015, 8:14 a.m.)
solved thank you
|
|
|
March 24, 2015, 4:12 a.m.
6 TF2 keys Inventory Exchange 23 March 2015, 21:05:42 UTC Vaiocolus's Item Shop <> Vaiocolus's Steam Backpack The keys are still in your shop inventory. |
|
|
March 24, 2015, 4:17 p.m.
(Last edited by p0s3s0 on March 24, 2015, 8:07 p.m.)
Solved Thanks
|
|
|
March 25, 2015, 1:40 a.m.
(Last edited by Judicious Use Of Deadly Force on March 25, 2015, 10:56 a.m.)
Problem solved, thanks! (^ ^)
|
|
|
March 25, 2015, 5:04 a.m.
(Last edited by Joto on March 25, 2015, 5:05 a.m.)
Hi, Joto, My shop seems to be missing gems in a weird way. This has been happening for more than 24 hours, now. I have 3 trades selling gems which show up to me like this, currently: https://dl.dropboxusercontent.com/u/59763199/steam/missing-gems-1.png https://dl.dropboxusercontent.com/u/59763199/steam/missing-gems-2.png https://dl.dropboxusercontent.com/u/59763199/steam/missing-gems-3.png The icons representing my gems on the left side are now showing up. The icons do not show up when I edit the trades, so I cannot alter their quantities in the trade. The gems also do not show up, additionally, on my Shop Inventory as viewed on my dispenser page: https://dl.dropboxusercontent.com/u/59763199/steam/shop-inventory.png I am guessing that some glitch regarding the max items limit might have pushed my gems into some sort of limbo. (I have been getting full shop errors in my trades without receiving the full shop warnings or without my total items counter going over my shop limit. Apparently, the item counter always counts gems as 1 item, but if you create a trade selling 10 batches of 3000 gems, those 10 batches will count as 10 items in respect to triggering the full shop error that buyers see when trying to make a purchase. I have noticed this discrepancy and have been observing it for the last weeks. Whenever the 'unused items + items in pool and single trades + number of batches in batch trades' count would go over my shop item limit, 150, buyers would get the full shop error; and if the total items count would be under my shop limit, I wouldn't see the full shop warning on my shop page nor my trades would be de-listed--that is, the trades would remain up.) I had the first trade selling 15 batches of 3000 gems, the second selling 10 batches of 150 gems and, and the third one selling 8 batches of 15 gems. These would total 46,620 gems, which I observe is the current amount of gems held by my shop Steam account: https://dl.dropboxusercontent.com/u/59763199/steam/dispenser-02-inventory.png I think it's pretty probable that I am the only account in this bot that is currently holding gems (I am not a VIP user), and also that those are my gems. Because gems combine into a single inventory slot and because I have dispenser trades both selling gems and buying gems going on during the last weeks, I cannot point to a single Steam Inventory transaction in my history as being the origin of those gems. Of course, the balance of all gems put in and taken out, from my bot, both in my deposit/withdrawal transfers and also my trades buying/selling, should produce the current amount of gems that I should have in my shop. This is why I am not referencing here any inventory transaction--contrary to your request on the original post: I am hoping I will not have to dig up all my past gems transactions with the shop bot. (But will do it, if you need me to.) Thanks in advance~ :3 Judicious This is indeed a problem of how the inventory space is handled right now. However you will have to work with it by leaving enough space for your incoming items until we can push out the major update because we can not improve this issue within the current system design. The system is starting to get outdated since it was designed with tf2 item trading in mind and could not be well-adapted to the current trading environment. We did not have gems and untradable gifts etc. back then. And the gems are assigned back to your inventory. |
|
|
March 25, 2015, 7:02 p.m.
(Last edited by Wasda on March 26, 2015, 8:52 a.m.)
Fixed, thank you
|
|
|
March 29, 2015, 5:05 p.m.
1. 21 CS Keys and 1x GTA 5
2. screenshot: http://prntscr.com/6mw5vf |
|
|
April 2, 2015, 4:17 a.m.
Joto, please synchronize my bot's inventory with web inventory.
|
|
|
April 2, 2015, 10:07 p.m.
(Last edited by Tranquillity on April 3, 2015, 8:10 a.m.)
Fixed. Thank you.
|