Forum/Support Market
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Please post all

1. Backpack Expanding request
2. Questions about current VIP features

here. Thank you.

Starting from 3/13/2016, new key credit policy takes effect:

As the number of unwithdrawn keys has grown over 30000, there is an urgent need of implementing an auto withdrawal system to make space for key deposit. Under the new system. when it is detected that our remaining storage space has gone low, VIP users with high amount of key credit will be "forced" to withdraw TF2 keys to their shop bot.

I believe this will benefit the site as a whole as we can make sure there is always space for buyers to deposit keys. We will also have a better variation of keys for withdrawal as the system won't be always decreasing the supply and increasing the withdrawal price of CS:GO keys to reduce the amount of TF2 keys in the system.
Replies

Hello - i miss click to exchange 2 gift Don't Starve Together Frontier Pack on my shop => i decied gift from My Bot
But when i come to inventory shop on dispenser i don't see 2 gift Don't Starve Together Frontier Pack
When i check inventory Bot on Steam - i still see 2 gift - Please help me take it send it back for me or my inventory shop

Thanks for any help :D

It will come back to you eventually after our auto lost item discovery process finds it.

Please active one of my Dead Island: Epidemic.

Edit : Thanks

Done - Fixed - Thanks u

Hi Joto. I can't put my keys bot cs go and tf2, I see them in the inventory of the bot in him steam profile, but don't see them in him inventory by using the website, and cannot therefore bring in my inventory, please help to solve the problem

please help me to solve this problem, it's already been more than a day

Please, activate one of the Defy Gravity Extended gifts on my bot. Ty :)

This is absolutely fucking ridiculous.. I pay 50$ I have had an issue with it for almost 2 months... And not one damn thing has been done to get my bot back running... ARE YOU SERIOUS!!!!!!

Hello - i miss click to exchange 1 giftStar Wars Battlefront® II on my shop => i decied gift from My Bot
But when i come to inventory shop on dispenser i don't see 1 gift Star Wars Battlefront® II
When i check inventory Bot on Steam - i still see 1 gift - Please help me take it send it back for me or my inventory shop

Thanks for any help :D

Hello Joto, my first transaction on this bot, was "10 valve complete pack for 70 keys( each 7 keys). Im not got keys, but my valve was sent for costumer ( and now it does not appear in the story, although previously displayed).
Сheck the logs please and solve this problem.
THx

Hello Joto, my first transaction on this bot, was "10 valve complete pack for 70 keys( each 7 keys). Im not got keys, but my valve was sent for costumer ( and now it does not appear in the story, although previously displayed).
Сheck the logs please and solve this problem.
THx

It's this one:
19 Dec
You traded with N!vq. 3:57pm
+Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key

This is absolutely fucking ridiculous.. I pay 50$ I have had an issue with it for almost 2 months... And not one damn thing has been done to get my bot back running... ARE YOU SERIOUS!!!!!!

I sent you a trade offer from the bot, please try and see if you could accept.
I believe the simplest solution is to change the shop ownership to your alt, which had no problem trading with the bot.

Please apply 10x Backpack Expanders, Thanks :)

This is absolutely fucking ridiculous.. I pay 50$ I have had an issue with it for almost 2 months... And not one damn thing has been done to get my bot back running... ARE YOU SERIOUS!!!!!!

I sent you a trade offer from the bot, please try and see if you could accept.
I believe the simplest solution is to change the shop ownership to your alt, which had no problem trading with the bot.


I don't use my alt account for anything, I just keep items there for about a year or so, why should I have to log in to another account to trade and retrieve my items?... Why should I have to do more for spending 50$ than people have to do for spending 0$?

Hi Joto, could you re synch inventory of my bot, cant see few gifts i sent today
(could be because some of them were tradable and i sent them together with untradable ones?)

This is absolutely fucking ridiculous.. I pay 50$ I have had an issue with it for almost 2 months... And not one damn thing has been done to get my bot back running... ARE YOU SERIOUS!!!!!!

I sent you a trade offer from the bot, please try and see if you could accept.
I believe the simplest solution is to change the shop ownership to your alt, which had no problem trading with the bot.


I don't use my alt account for anything, I just keep items there for about a year or so, why should I have to log in to another account to trade and retrieve my items?... Why should I have to do more for spending 50$ than people have to do for spending 0$?

Because we are already out of ideas. We have been testing the bot's functions and all of them are working. Even if you tell us to fix we do not know what to fix.

The "Inventory Capacity Reached" error (or what we call Error 15 here) simply tells us that the bot could not send a trade offer to your account. However we have tested it numerous of times already and we could make sure that the bot could send out trade offer. That is why I have been guessing from the very beginning that the problem has something to do with your Steam account or certain inventory items in your backpack.

Even if we dig into the matter we may not find the solution, that's why I suggest changing shop ownership to an account that works with the bot temporarily. You may try with your account now and then too. Steam can be very weird that what did not work for you yesterday may work for you today.

Please active one of my Dead Island: Epidemic.