If you have lost items, please report with the following information:
1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)
I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.
*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.
Also, please edit your post if your lost items has already restored.
NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies
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Oct. 31, 2015, 4:36 p.m.
(Last edited by Judicious Use Of Deadly Force on Nov. 12, 2015, 4:51 a.m.)
Problem fixed, thanks! ^^
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Nov. 1, 2015, 5:08 p.m.
Joto, My key credit seems to be wrong. According to the items I have in shop and the history of trades, I should have 1.9497 key withdrawable. Instead, I have now 0.9672 withdrawable. The 'History' lateral tab is correct. http://i.imgur.com/IkkhQrS.png The 'Key Credit Ledger' page is wrong. http://i.imgur.com/j60lFlP.png Google docs sheet with the accounting: https://docs.google.com/spreadsheets/d/10aaA7whAtAvVQUjkrais0HKRSD1EFkwZ1ESxkDqLxYk/edit?usp=sharing [Net Transactions should be 4.6837 key, and not 3.7012 key.] Transactions 40152, 40158, and 40159 are registered on the ledger with [implicit] quantities 1, 1, and 1. However, the lateral tab is correct: quantities were 3, 2, and 1. My shop inventory has now 6 less Sacks of Gems, which agrees with the lateral tab. Thanks in advance! Judicious Thanks for spotting this potentially damaging bug. The problem is fixed and your missing credit is restored. |
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Nov. 4, 2015, 2:47 a.m.
When i try to add credits it says no inventory .
I press on search and still no inventory , on tf2 items and still no inventory . Semms like i dont have access to my items |
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Nov. 9, 2015, 12:53 a.m.
1. AK-47 | Elite Build
2. 2015-11-08 22:19 3.i buy a ak-47 but never received the trade offert https://dispenser.tf/id/76561198083656217 |
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Nov. 9, 2015, 6:37 a.m.
1. AK-47 | Elite Build 2. 2015-11-08 22:19 3.i buy a ak-47 but never received the trade offert https://dispenser.tf/id/76561198083656217 You have to take it from your shop inventory, via http://dispenser.tf/myshop/ Please take a look at the FAQ if you are unsure how. |
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Nov. 9, 2015, 3:04 p.m.
1. AK-47 | Elite Build 2. 2015-11-08 22:19 3.i buy a ak-47 but never received the trade offert https://dispenser.tf/id/76561198083656217 You have to take it from your shop inventory, via http://dispenser.tf/myshop/ Please take a look at the FAQ if you are unsure how. Thx |
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Nov. 12, 2015, 3:11 p.m.
I added my credit 8 tf2 keys. buy my 8 keys gone. and my key credit is minus point. plz solve it.
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Nov. 30, 2015, 5:37 a.m.
1. 28 TF2 keys 2. 2015-11-27 00:18 - "HoMM's Key Shop - Add for more trades :)" Keys bought with BTC. The transaction is "completed", but I did not receive any keys. They are in your shop inventory. If you need help on handling shop inventory, please read https://dispenser.tf/s/faq/exchange/ |