Forum/Support Market
Busy icon
If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

I became VIP today. Received message about relocation. I clicked since since then my items not transferred from Dispenser 04 (Lv.2) to Dispenser 111 (VIP). No activity after 30 minutes. How much time it may need?


Done! thx!

I deposit a copy of Tom Clancy’s Splinter Cell Blacklist to Blood Donor Game Shop on February 25, 2014, 2:58pm

I can't check trading logs earlier then April 16, 2014
Can you check where it is?

I deposit a copy of Tom Clancy’s Splinter Cell Blacklist to Blood Donor Game Shop on February 25, 2014, 2:58pm

I can't check trading logs earlier then April 16, 2014
Can you check where it is?

Do you mean you transferred a game to another shop, but is nowhere to be found on the other end?

Anyway, it's hard to check since it is so long ago. You should try to find it in the Steam Inventory History of the bots.

I deposit a copy of Tom Clancy’s Splinter Cell Blacklist to Blood Donor Game Shop on February 25, 2014, 2:58pm

I can't check trading logs earlier then April 16, 2014
Can you check where it is?

Do you mean you transferred a game to another shop, but is nowhere to be found on the other end?

Anyway, it's hard to check since it is so long ago. You should try to find it in the Steam Inventory History of the bots.


I think "Blood Donor Game Shop" is your bot for my deposit.
I can't trace those inventory history of "Blood Donor Game Shop".
I got only one transfer history for Tom Clancy’s Splinter Cell Blacklist to Blood Donor Game Shop on February 25, 2014, 2:58pm
Now I can't find it in my web inventory, I trust your system so I didn't check everythin often.
Maybe you can trace it and let me know it was sold or what, since I can't trace my shop logs earlier then April 16, 2014.

Thank you for your help.

I deposit a copy of Tom Clancy’s Splinter Cell Blacklist to Blood Donor Game Shop on February 25, 2014, 2:58pm

I can't check trading logs earlier then April 16, 2014
Can you check where it is?

Do you mean you transferred a game to another shop, but is nowhere to be found on the other end?

Anyway, it's hard to check since it is so long ago. You should try to find it in the Steam Inventory History of the bots.


I think "Blood Donor Game Shop" is your bot for my deposit.
I can't trace those inventory history of "Blood Donor Game Shop".
I got only one transfer history for Tom Clancy’s Splinter Cell Blacklist to Blood Donor Game Shop on February 25, 2014, 2:58pm
Now I can't find it in my web inventory, I trust your system so I didn't check everythin often.
Maybe you can trace it and let me know it was sold or what, since I can't trace my shop logs earlier then April 16, 2014.

Thank you for your help.

Since Mar 16 the game has been in your inventory. Not sure what happened in these 3 months but I believe it has been sold for keys already.

May 10, 2014, 4:10 a.m., I have placed "Mercs Muffler" 42 lvl to my shop. And there are no "Mercs muffler" in my shop now. What does it mean?

UPD. Sorry, it seems that for some reason Steam does not display TF2 keys in the trade history anymore. So, everything is probably fine.


Hello,

today I wanted to withdraw 2 gifts of CS:GO and 5 TF2 keys at the same time. The bot sent me an offer where all 7 items were placed. I accepted the offer and only CS:GO gifts were transfered to my account, while 5 TF2 keys are now missing.

In my trade history I can see the following information:
"19 Jun You traded with Dispenser 113 (VIP). 2:03pm +Counter-Strike: Global Offensive, Counter-Strike: Global Offensive,"

Can you help me to resolve the issue?

May 10, 2014, 4:10 a.m., I have placed "Mercs Muffler" 42 lvl to my shop. And there are no "Mercs muffler" in my shop now. What does it mean?

Record here says it sold for 1 key.

1. 6 TF2 standart keys and 9 refined metals. Tryed to withdraw it, then dispenser write error and items are missing after that.
2 . June 20, 2014, 6:22 p.m., 1020407 traded 3 gifts of Far Cry for 6 tf2 keys and 9 refs (giant_none's Steam Backpack)
EDIT : One guy write me this: "Hey!
I just want to let you know, that your bot doesn't seem to be working. I've tried to buy your Far Cry 3 copies multiple times but it didn't go through. I don't have any problem to buy from someone else, but your bot doesn't send any trade offer."

Pls restart my bot.

EDIT: 3 gifts of Far Cry have came back in BOT's inventory.

Thanks.

x5 Euro truck 2 Gold bundle gifts
x2 Euro truck 2 Collector's bundle gifts

Deposited them few hours ago, but can't see them in my shop or bot

Hi,

I have 5 TF2 keys and 2 Refs they don't appear on my shop but on my inventory

And my steam gift of The Forest still be on my shop but it was selled today.

Can you fix this please ? Thanks

Hi, I have 5 tf2 keys in my bot's inventory, but i don't see them in my shop neither i can withdraw them. Also trades from which I get those keys are not displayed in my shop's transaction history. Please check it.

Fixed ! Thanks !

I am confused where are my keys :D
1. 26 keys and 2 ref
2.In "Steam Inventory History " no info about this but I found it in "Owner Transactions" June 21, 2014, 6:14 p.m.

Edit: got them today.

Bot has keys at inventory. Those keys aren't shown at site.