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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

1. 40 tf2 keys
2. 26 Jun 6:56pm

P.s For this time they aren't in bot inventory. Keys just evaporated when I tried to withdraw them lol ...

63 tf items are still missing after few hours, they probably were lost due this transaction
26 Jun You traded with Weran. 9:59pm, it should be 14tfkeys&49refined metal, thank you in advance!

1. 2 Mann Co. Supply Crate Key
2. ID 1051548 June 26, 2014, 11:40 p.m.

1. 40 tf2 keys
2. 26 Jun 6:56pm

P.s For this time they aren't in bot inventory. Keys just evaporated when I tried to withdraw them lol ...

Should be in your inventory. The Steam lag was serious I guess.

1. 40 tf2 keys
2. 26 Jun 6:56pm

P.s For this time they aren't in bot inventory. Keys just evaporated when I tried to withdraw them lol ...

Should be in your inventory. The Steam lag was serious I guess.


It's impossible because I didn't even accept trade offer. I mean I didn't even get info that bot sent me trade offer. The situation was next: I selected 40 keys to withdraw but nothing happen then i clicked the button "withdraw" one more time and bot said that no items selected (but 40 keys were selected) then i refreshed page and my 40 keys disappeared

Keys stuck again.

Hi,
Lost 4 keys - trade didn't count, keys in bot inventory, but no sign of them in dispenser interface
Deal that is in steam inventory history and not in dispenser history:

27 Jun
You traded with Ranbus. 6:42am
+Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key
–Dishonored - Game of the Year Edition

Thanks.

My keys were recovered, and I withdrew them to my steam inventory successfully. I appreciate your help.

1. Normal Rayman® Legends
2.
June 26, 2014, 4:06 a.m. Normal Rayman® Legends [Onsite Sales] From birnares's Item Shop.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [DELETED] Item no longer exists.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
many same logs for a few minutes
June 26, 2014, 12:28 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
June 27, 2014, 9:22 a.m. Normal Rayman® Legends [DELETED] Item no longer exists.

I tried to withdraw the gift several times for half day and it has disappeared now.
Thank you in advance.

Hello. Those items are missing from 2 trades.

1. Missing 19 tf2 keys.
2. 27 Jun 5.21 Am

Also

Missing 3 tf2 keys and 4 refs
27 Jun, 6.01 Am

1. 40 tf2 keys
2. 26 Jun 6:56pm

P.s For this time they aren't in bot inventory. Keys just evaporated when I tried to withdraw them lol ...

Should be in your inventory. The Steam lag was serious I guess.


It's impossible because I didn't even accept trade offer. I mean I didn't even get info that bot sent me trade offer. The situation was next: I selected 40 keys to withdraw but nothing happen then i clicked the button "withdraw" one more time and bot said that no items selected (but 40 keys were selected) then i refreshed page and my 40 keys disappeared

It can't be 'disappeared'. It is either in your BP or bot's BP. The bot's Steam inventory history has shown that 40 keys are withdrawn so I guess they should be in your BP. How about the history on your side? If anything you should write to Steam support.

1. Normal Rayman® Legends
2.
June 26, 2014, 4:06 a.m. Normal Rayman® Legends [Onsite Sales] From birnares's Item Shop.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [DELETED] Item no longer exists.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
many same logs for a few minutes
June 26, 2014, 12:28 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
June 27, 2014, 9:22 a.m. Normal Rayman® Legends [DELETED] Item no longer exists.

I tried to withdraw the gift several times for half day and it has disappeared now.
Thank you in advance.

Gift in question was already sold for 2 keys.

My keys were recovered, and I withdrew them to my steam inventory successfully. I appreciate your help.

1. Normal Rayman® Legends
2.
June 26, 2014, 4:06 a.m. Normal Rayman® Legends [Onsite Sales] From birnares's Item Shop.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [DELETED] Item no longer exists.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
many same logs for a few minutes
June 26, 2014, 12:28 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
June 27, 2014, 9:22 a.m. Normal Rayman® Legends [DELETED] Item no longer exists.

I tried to withdraw the gift several times for half day and it has disappeared now.
Thank you in advance.

Gift in question was already sold for 2 keys.

I bought it for 2 keys from birnares's Item Shop, didn't sell it for 2 keys.
After I bought it, I put it in my shop for a while. But nobody bought it. I changed my mind, so put it back to my inventory.
And I tried to withdraw it, but "Withdraw my backpack" button didn't work. It seemed a server is busy.
While I was trying to withdraw it several times for half day, the gift definitely was in my inventory.
And it disappeared.

Since English is not my first language, there may be some mistakes.
I hope you understand my English.

Trade didn't count

27 Jun
You traded with Wkwky. 8:01pm
+Treasure Key, Treasure Key, Treasure Key, Treasure Key, Treasure Key, Treasure Key, Treasure Key, Treasure Key
–Counter-Strike Complete, Counter-Strike Complete

Also 1 more didn't count, I think this one
You traded with DeejayDoom / SUMMER SALES. 8:34pm
+Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key
–Dishonored - Game of the Year Edition

2 tf2 keys are on my bot inventory which I can't trade me back.

1. Normal Rayman® Legends
2.
June 26, 2014, 4:06 a.m. Normal Rayman® Legends [Onsite Sales] From birnares's Item Shop.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [DELETED] Item no longer exists.
June 26, 2014, 12:23 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
many same logs for a few minutes
June 26, 2014, 12:28 p.m. Normal Rayman® Legends [Logistics] Moved from Dispenser 05 (Lv.1) to Dispenser 05 (Lv.1).
June 27, 2014, 9:22 a.m. Normal Rayman® Legends [DELETED] Item no longer exists.

I tried to withdraw the gift several times for half day and it has disappeared now.
Thank you in advance.

Gift in question was already sold for 2 keys.

I bought it for 2 keys from birnares's Item Shop, didn't sell it for 2 keys.
After I bought it, I put it in my shop for a while. But nobody bought it. I changed my mind, so put it back to my inventory.
And I tried to withdraw it, but "Withdraw my backpack" button didn't work. It seemed a server is busy.
While I was trying to withdraw it several times for half day, the gift definitely was in my inventory.
And it disappeared.

Since English is not my first language, there may be some mistakes.
I hope you understand my English.

I will revert the 2 keys from the shop back to you - I think the gift was never moved from his shop to yours. Maybe that was some kind of glitch that you bought an item that was no longer existed to begin with.