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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Bought a robro using credit (5 ref), it was greyed out in my inventory for a while, then disappeared, and the 5 ref didn't come back. I'm on disp. 40, it was supposed to come from disp. 24.


We transfered the credit back to your account. He was selling a bugged item that no longer existed.

Offline Purchase (Batch, Completed)
Oct. 17, 2012, 10:13 a.m. (Committed, 58581)

It said I got 1 pillar of tower lvl 85 but I don't see in my inventory.

I'm confused what happen... some how my batch trade was closed. I had 2.22 in my inventory, but now 1.11 and no hat.


The bot were offline so the item could not be delivered to you. Now you should see it in your inventory.

I purchased a hat (Uncraftable Texas Ten Gallon) over a day ago for one Refined through the websites credit system. I had 5 Refined in credit before purchasing the hat. One Ref disappeared after purchasing it, and I get on now and I'm at -1.00 Refined (meaning I'm missing 5 Refined and the Hat I purchased). Have been thoroughly scammed or is the system just being funky? I need help.

Disregard my comment and Emoney's comment. It was my RoBro that he attempted to trade for and what supplied my Refined. Somehow the RoBro bounced back into my Steam inventory instead of being traded.

Sorry solved

"The bot were offline so the item could not be delivered to you. Now you should see it in your inventory. "

I still don't see the item or is the bot still offline?

Lost a silver botkiller sniper, after i tried to withdraw it the draw glitched out and the sniper disappeared.

"The bot were offline so the item could not be delivered to you. Now you should see it in your inventory. "

I still don't see the item or is the bot still offline?


It should be there now.

Lost a silver botkiller sniper, after i tried to withdraw it the draw glitched out and the sniper disappeared.


http://dispenser.tf/forum/view/2895/

Just as what I said there, you already got the key/metal for that item. The system just failed to delete your item for some reason.

Nevermind read the FAQ

I bought a Ghastlierest Gibus at 1.00 refine by offline purchase. It appeared once in my inventory but was disappeared a min after. I checked the history and It said that I sold the hat to myself, but I did nothing on it..

i sold an item i had valued for 4.33 ref, i seemed to only get a key (2.66) and 1 ref for it (total of 3.66 ref)

*edit* i see i have .66 credit too (which i didn't really want)

I bought a Ghastlierest Gibus at 1.00 refine by offline purchase. It appeared once in my inventory but was disappeared a min after. I checked the history and It said that I sold the hat to myself, but I did nothing on it..


There is some bug for offline purchase that the hat became unassigned. I have put it back in your inventory. Sorry for the trouble.

i sold an item i had valued for 4.33 ref, i seemed to only get a key (2.66) and 1 ref for it (total of 3.66 ref)

*edit* i see i have .66 credit too (which i didn't really want)


I can see the trouble here. There will be an option for not receiving credit.

I purchased a craftable Tavish DeGroot Experience for a Professional's Panama and .11 credit offline, and the hat was unselectable for a bit then disappeared from my inventory. I had gotten the hat from this user http://dispenser.tf/shop/2288/ My agent is 41.

edit: Problem already fixed

1. Strange Carbonado Sniper Rifle
http://steamcommunity.com/profiles/76561198061789447/inventory/#440_2_1175953341

2. I traded with Dispenser 03 to get this item back from dispenser.tf. The trade window opened up OK, but after about a minute, it timed out and failed with a typical Steam trading error message. I tried again but the item is now grayed-out in my dispenser.tf inventory, even though it is not being used in an active trade.

The item is still in Dispenser 03's inventory. The Tasks counter shows (1) task queued, but there are no tasks shown in 'my queued tasks'. I'll take a look later to see if it's become accessible again.

edit: it reappeared in my dispenser.tf inventory a few minutes later, and I was able to get it this time.